1 of 1 Broadband Jobs in Fife

customers. Monitor order progress and provide regular updates. Customer Support Handle inbound customer enquiries via telephone and email. Perform basic troubleshooting and diagnostics for broadband and telephony services. Log, update, and manage support tickets. Escalate technical issues to specialist teams where appropriate. Administration Maintain accurate customer records and documentation. Ensure … competing demands. A proactive and professional approach to customer service. Confidence working with CRM systems and business applications. Desirable Experience Experience within telecommunications, connectivity, broadband, or IT services. Previous experience in customer success, service delivery, account coordination, or customer support. Understanding of VoIP, hosted telephony, broadband, or related technologies. Experience ...