Technical Support Engineer
taunton, south west england, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Gradwell
mobile services via phone and email. · Diagnose and resolve VoIP-related issues, including call quality, connectivity, and configuration problems. · Troubleshoot network connectivity issues, including broadband and leased line connections. · Log and track incidents and service requests within Salesforce. · Coordinate support issues between customers and third-party vendors. · Drive ticket resolution … pay of 20 days a year · Subsidised Bupa dental cover (after probation) · Subsidised gym membership (after probation) · Cycle to Work Scheme (after probation) · Free Broadband Service (after probation) · Charity day · Employee Assistance Programme and Access to Smart Health · Long Service Awards · Employee Mortgagee Services · Employee Will writing Services · Enhanced Paternity More ❯
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