1 of 1 Business Analyst Jobs in West Malling

Senior Business Analyst (Salesforce/Telco) - £550 PD – Outside IR 35 – Hybrid A leading telecommunications corporation is hiring a hands-on Senior Business Analyst who has experience delivering & integrating Salesforce or Salesforce Field Service within the telecommunications industry. Ideally, the chosen SBA will have an integrated Salesforce with Uswitch previously and have a good understanding of … based in Kent, and seeking someone to travel to site on an ad-hoc basis (very infrequent).This is a hands-on, cross-functional role where you’ll translate business needs into actionable requirements and help deliver scalable, effective solutions. The role focuses on driving the end-to-end requirements lifecycle — from capturing stakeholder needs to supporting project delivery … and system roll outs. Key Responsibilities: Act as a key liaison between business stakeholders, project teams, and technical leads to ensure clarity of scope and objectives. Capture, analyse, and document business, operational, and systems requirements for new functionality, integrations, and process improvements. Facilitate workshops and discovery sessions to define customer journeys, use cases, and end-to-end business More ❯