Business Architect - ITSM Evolution
Reading, Oxfordshire, United Kingdom
Virgin Media Ltd
We have an exciting new opportunity for a Business Architect - ITSM Evolution to drive the evolution of the organisational capabilities and processes in alignment with the VMO2 strategy. This is a key role ensuring we have plans and initiatives to evolve and modernise our service capabilities utilising Data … Cloud, AI, and Automation . This role would be well suited to an individual who spans Business Architecture/Business Transformation and Service Management including ITSM tools. We need a candidate with a proven track record of defining and implementing Service Operating Models, designing governance frameworks, and leading … transitions that enable seamless, high-quality service delivery. You will be a strategic thinker and have strong communications skills ( presenting at SLT level ) and business architecture understanding to understand the systems, people and capabilities today to be able to provide an architectural steer on these tools and capabilities (Automation More ❯
Employment Type: Permanent
Salary: GBP Annual
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