Incident Management
- Hiring Organisation
- Bounteous
- Location
- London, United Kingdom
- Salary
- £ 70 K
Commander will lead the management of high- everity incidents, drive root cause analysis, enforce SLAs, and ensure operational readiness through automation, disaster recovery, and business continuity planning.You will be responsible for end-to end Incident & Problem Management, overseeing command during outages, and partnering closely with engineering, infrastructure … business stakeholders.Key ResponsibilitiesIncident & Problem Management• Lead and manage IT incidents, including identification, triage, resolution, documentation, and post-incident reviews for critical and high-severity issues.• Serve as the primary Incident Commander during major outages, ensuring swift coordination between technical teams and business stakeholders.• Conduct incident washups to identify ...