Information Technology Service Delivery Manager
- Hiring Organisation
- Alexander Lyons Solutions
- Location
- Guildford, Surrey, UK
- Employment Type
- Full-time
service levels, analysing trends, and driving meaningful improvements. Reduce recurring issues by implementing automation, enhancing documentation, and improving user training. Promote effective use of business applications, increasing user adoption across the organisation. Governance, Compliance & Security Support the CTO in developing and maintaining IT policies, processes, and regulatory documentation. Ensure … Manage identity and access controls through Entra ID, Conditional Access, MFA, and PIM. Oversee device management, patching, and security baselines via Intune. Vendor, Licensing & Business Continuity Support vendor management, contract oversight, and software licensing processes. Contribute to business continuity planning to ensure the organisation ...