Service Assurance Lead
Bracknell, Berkshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
WeAreTechWomen
Partnership.You will define the appropriate outcomes and then ensure key stakeholders in Technology Product and Platform teams are carrying out the required activities relating to Capacity, Disaster Recovery (DR), Business Continuity (BC), Risk and Service Design & Transition. You will ensure technology and security controls are effectively and proportionately monitored and managed across the Technology function.In the Technology Shared … Bracknell site once a week As the Service Assurance Lead you will own the decisions for: Defining and implementing the appropriate guardrails predominantly relating to Capacity Management and service continuity Ensuring Product and Platform teams are compliant with the above, providing subject matter expertise and intervening where required Drafting and ongoing management of assurance outcomes with third party suppliers … and contracts You will also have key input into decisions on DR/BC Testing, Risk Management, Audit, Business Capacity Planning - key business events and processes which feed into Operations (change management). You will work closely with the other Service Management areas and interface with the established Product & Platform teams to embed capability within areas. Essential skills More ❯
Employment Type: Permanent
Salary: GBP Annual
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