1 of 1 Business Continuity Jobs in Chertsey

people, driving change that improves efficiency, streamlines processes, and maximizes the value of new systems and technologies. Your key responsibilities Coordinate existing platforms portfolio within CX while understanding wider business platform developments Maintain key vendor relationships to drive performance against the delivery plan with clear definition of key performance indicators and shared measures of success Coordinate change initiatives by … completion, ensuring that new systems, tools, and processes are effectively embraced across teams, ensuring seamless transitions with minimal disruption Collaborate with key stakeholders, including senior leadership, IT teams, and business units, to understand the scope of technology change and address any concerns or challenges Issue and incident management of platforms within the department; efficiently troubleshoot with vendors and report … on root cause, resolution, and improvement actions Identify, document, and maintain business continuity plans for the platforms within the department Capture, document, and analyse business requirements to translate into proposed solutions for sign-off, with an aim to deliver continuous improvement across all platforms Govern and operate digital development tools that support collaborative working across internal and More ❯