1 of 1 Business Continuity Jobs in Shropshire

is also responsible for ensuring a strong, functional internal and external client satisfaction program, oversight of the organization's incident response program, and ensuring business continuity while driving key projects and managing staff. A key aspect of this role is coordinating with internal and external partners, including UMass … ensuring compliance with department standards and goals. Client Relationship Management: The DMD is the DS leader who is responsible for relationship management with the business units and leaders and, when requested, external clients; the senior DS leader for internal clients, focusing on relationship management. The DMD is responsible for … to requests, established service criteria, implementation of service recovery model, training, and mentoring of DS staff as required. Provides oversight and direction to the Business Relationship Manager (BRM) and Business Analyst (BA) team. Cross-Department Liaison: Serve as the key liaison between Digital Solutions key business units More ❯