2 of 2 Business Continuity Jobs in Swindon

secure, patched, resilient, and proactively monitored, leading on IT security, reviewing reports and responding to incidents swiftly and effectively. Contribute to Neptune's business continuity, disaster recovery, and backup strategies. Provide subject matter expertise on infrastructure improvements, lifecycle management, and capacity planning. Keep clear, up-to-date documentation … procedures that support operational excellence. Partner with teams across Technology and the wider business to deliver infrastructure projects and support transformation initiatives. Stay ahead of emerging technologies, identifying opportunities for improvement and innovation. You'll bring Proven experience in a senior infrastructure or systems engineering role. Demonstrated technical competency ...

must be managed in accordance with UKRI guidelines and service level agreements (SLAs) enabling funding services to meet overall targets and objectives. To maintain business continuity and performance, staff may be required to support other teams within funding services. Key Responsibilities Take ownership of incoming phone calls … system whilst managing customer expectations, keeping them informed of outstanding issues. Be part of a team that keeps our helpdesk phone lines covered throughout business hours: 08:3017:00 (MonThu) and 08:3016:30 (Fri). Resolve complex customer issues in line with policies, procedures, standard operating procedures (SOPs ...