1 of 1 Business Continuity Jobs in Walsall

role is the ability to use insights from ServiceNow and other sources to monitor service effectiveness, drive efficiency, and improve customer satisfaction across the business whilst increasing automation and self-service of IT support. We are in our Walsall office twice per week, the remaining days can be worked … to ensure devices and user licences are deployed, tracked, and recovered effectively. Ensure support processes align with joiner/mover/leaver activity and business continuity needs and regulatory evidencing requirements such as SOX are well-managed. Vendor Management Act as the senior lead for technology vendor relationships … overseeing contract performance, governance, and value delivery. Conduct regular supplier reviews and ensure alignment with business objectives and IT service standards. Major Incident Management Lead the response to major IT incidents, ensuring structured resolution and clear communication with business stakeholders. Collaborate with the Incident and Problem Manager to More ❯