IT Productivity Engineer
- Hiring Organisation
- Reed Technology
- Location
- Newquay, Cornwall, South West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
service improvement. Day-to-day of the role: Manage the resolution of incidents and service requests within the Productivity space, including SharePoint, OneDrive for Business, Project Online, and the Power Platform. Support the delivery of technological changes across Microsoft 365. Assist with Service Improvements and identify opportunities to reduce … Well-developed technical skills, especially in advanced troubleshooting Experience administering a Microsoft 365 tenancy (Desirable) Understanding of the Power Platform toolset (Power Apps, Power BI, Power Automate) (Desirable) ITIL qualification - beneficial Knowledge of IT Security protocols, processes, policies, and standards ( Proven ability to write technical documentation like Runbooks ...