1 of 1 Business Intelligence Jobs in Nuneaton

call rota for Major Incident management, ensuring 24/7 coverage. Drive proactive problem management by identifying trends and implementing preventative measures. Champion continual service improvement across the Technology, Business, Product, and wider community. The Person Proven experience in a similar role within a large-scale, complex organisation. Strong knowledge of IT service management frameworks. Exceptional communication skills to … improvement and a knack for identifying opportunities to enhance processes. Nice to Have: ITIL V3 or V4 certification. Experience in agile, delivery-focused environments. Familiarity with tools like Power BI for building performance dashboards. Interest in emerging technologies like AI-driven incident detection. This is a hybrid role - we are happy for someone to work from either our London Hub More ❯