3 of 3 Business Systems Analyst Jobs in Berkshire

Location : Winnersh Department : Information Technology Responsibilities: Implement business process improvements by analyzing current processes, gathering requirements, developing functional designs, and ensuring effective reporting and management oversight. Translate business requirements into test plans, perform unit and integration testing, ensure user understanding and acceptance, and manage regression testing … for related processes. Develop and maintain business process documentation, including overviews, functional specifications, and process flows, tailored to the intended audience. Conduct training on new business processes and share best practices to ensure effective software use across the organization. Lead the implementation of routine process changes … and system enhancements with oversight from senior IT resources. Understand project management methodology and the role of the business analyst in the software development lifecycle. Develop and maintain business relationships with key business users and managers within their sphere of responsibility. Requirements More ❯

Identify opportunities for process improvements and implement best practices to enhance efficiency and customer satisfaction within the ITSM. ITSM Configuration: Collaborate with the ITSM Systems Manager and ITSM Admin team to ensure accurate configuration of workflows in the ITSM system. Training and Support: Provide training and support to team … teams. Strong analytical and problem-solving skills. Experience with workflow design and process improvement. Qualifications/Education/Experience: Bachelor's degree in Business Administration, Information Technology, or a related field. Proven experience in customer support management or a similar role. Strong understanding of IT Service Management (ITSM More ❯

Identify opportunities for process improvements and implement best practices to enhance efficiency and customer satisfaction within the ITSM. ITSM Configuration: Collaborate with the ITSM Systems Manager and ITSM Admin team to ensure accurate configuration of workflows in the ITSM system. Training and Support: Provide training and support to team … teams. Strong analytical and problem-solving skills. Experience with workflow design and process improvement. Qualifications/Education/Experience: Bachelor's degree in Business Administration, Information Technology, or a related field. Proven experience in customer support management or a similar role. Strong understanding of IT Service Management (ITSM More ❯