Customer Success Team Manager (Buyers) Buyer Success UK Head Office - Basingstoke
Basingstoke, Hampshire, United Kingdom
Once For All Limited
different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government. Role Summary : This leadership role is to work with the Director of Buyer Success to build, motivate and develop a team of highly passionate, driven and engaged Customer Success Managers & Executives for our Buyer community, primarily for our Supply Chain Management product set. … strategic, lasting and successful partnerships. They help customers maximise the value they get from use of the products and services they subscribe to, drive platform adoption both in the buyer community and their respective supply chains; help retain subscriptions and grow customer advocacy. This role oversees the daily operations to maintain business-as-usual, whilst driving continual improvement in our … strategies. The focus is on fostering a customer-centric culture that prioritizes exceptional service and drives our company's success. Salary: £60K plus bonus. Job Responsibilities: Lead the UK Buyer Success Team, developing it for scalability and sustained growth, with all the people, processes, and strategies optimized in a customer-first manner. Develop a customer focused team who establish strong More ❯
Employment Type: Permanent
Salary: GBP Annual
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