What we are looking for: Proven experience in IT Helpdesk or NOC environments. Strong troubleshooting skills in IT/Networking, with appropriate escalation practices. Background in enterprise network support; CCNA certification or equivalent experience preferred, Windows OS and server support. Experience working with third-party suppliers and managing escalations. Familiarity with ITIL service environments and SLA adherence. High attention to More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
Radius
IT, Computer Science, or related field (or equivalent experience) Basic knowledge of network diagrams, patch panels, and structured cabling standards Certifications: CompTIA A+, Microsoft Modern Desktop Admin, ITIL Foundation, CCNA (plus) Physical Requirements: Ability to lift IT hardware (e.g. PCs, monitors, routers) Comfortable working in network/server rooms and running cable assessments Work Environment: Combination of office work and More ❯
network health using SolarWinds. We're looking for someone with: Experience in an IT helpdesk or NOC role. Strong IT/networking troubleshooting skills. Experience with enterprise network support (CCNA or similar is a plus). Excellent communication and customer service skills. The ability to work under pressure and a high attention to detail. Benefits Shift allowance and opportunities for More ❯
