2 of 2 CMDB Jobs in Bristol

ongoing platform support as required. Required Skills & Experience Practical experience as a ServiceNow Technical Consultant, Developer, or similar role. Hands-on expertise with ServiceNow ITSM (Incident, Problem, Change, Request, CMDB). Experience configuring and supporting CSM workflows, case management, and portals. Strong understanding of the ServiceNow platform, data model, and system architecture. Ability to build and customise: Business rules Client More ❯

end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level and detailed solution designs, sequence diagrams, and integration contracts. Salesforce Integration Architect integrations between ServiceNow and Salesforce (e.g., Service Cloud/Sales Cloud … experience, including 3+ years in an Architect role leading enterprise implementations. Deep expertise with ServiceNow modules such as ITSM, ITOM (Discovery/Service Mapping), CSM, HRSD ; strong CSDM and CMDB governance experience. Proven experience designing and delivering ServiceNow Salesforce integrations (REST/SOAP, OAuth, IntegrationHub, MuleSoft or similar). Strong knowledge of Agile delivery and ITIL processes; able to set More ❯