Solution Architect - Solutions Architect - Dynamics CRM page is loaded Solution Architect - Solutions Architect - Dynamics CRM Apply remote type Dynamic Working locations UK Head Office (Baker Street, London) time type Full time posted on Posted 18 Days Ago job requisition id JR100327 Who are we At Knight Frank, we work responsibly … sets us apart here . About The Role Knight Frank is looking to hire a Solutions Architect to join our Chief Technology Office in designing and delivering CRM solutions. Why Knight Frank? Role: The candidate will be tasked with designing and implementing scalable, high-performance systems, with a primary focus on Dynamics 365 but knowledge of other … service-oriented and microservices architectures, and the ability to decouple system components to reduce interdependencies and improve fault tolerance. Responsibilities: Architectural Design: Lead on the architecture and design of CRM solutions that align with business goals and strategic objectives. Architectural Alignment: Ensure alignment with KF architecture and IT standards, principles and patterns and best practices, or highlighting where this More ❯
CRM SOLUTIONS ARCHITECT UP TO £95,000 + BENEFITS HYBRID - North West London If you're an experienced Solutions Architect with strong CRM expertise and a passion for large-scale digital transformation, this is a fantastic opportunity to shape the future of enterprise technology for a nationally recognised organisation in the sporting sector. THE … transformation programme designed to modernise systems, improve data capability, and enhance customer engagement. You'll join during a pivotal stage in their journey, leading the replacement of a core CRM platform and helping to deliver enterprise-wide improvements in customer insight and marketing effectiveness. THE ROLE: As a Solutions Architect, you'll define and oversee the architecture … for CRM, Customer Data Platform (CDP), and marketing technology systems-ensuring scalable, integrated, and future-proof solutions. Key responsibilities include: Lead solution design and architecture for CRM, CDP, and marketing technology platforms Oversee the replacement of the existing CRM system and data migration to Microsoft Dynamics Support the rollout of a new Customer Data Platform (CDP) for More ❯
CRM SOLUTIONS ARCHITECT UP TO £95,000 + BENEFITS HYBRID - North West London If you're an experienced Solutions Architect with strong CRM expertise and a passion for large-scale digital transformation, this is a fantastic opportunity to shape the future of enterprise technology for a nationally recognised organisation in the sporting sector. THE … transformation programme designed to modernise systems, improve data capability, and enhance customer engagement. You'll join during a pivotal stage in their journey, leading the replacement of a core CRM platform and helping to deliver enterprise-wide improvements in customer insight and marketing effectiveness. THE ROLE: As a Solutions Architect, you'll define and oversee the architecture … for CRM, Customer Data Platform (CDP), and marketing technology systems-ensuring scalable, integrated, and future-proof solutions. Key responsibilities include: Lead solution design and architecture for CRM, CDP, and marketing technology platforms Oversee the replacement of the existing CRM system and data migration to Microsoft Dynamics Support the rollout of a new Customer Data Platform (CDP) for More ❯
CRM SOLUTIONS ARCHITECT UP TO £95,000 + BENEFITS HYBRID - North West London If you're an experienced Solutions Architect with strong CRM expertise and a passion for large-scale digital transformation, this is a fantastic opportunity to shape the future of enterprise technology for a nationally recognised organisation in the sporting sector. THE … transformation programme designed to modernise systems, improve data capability, and enhance customer engagement. You'll join during a pivotal stage in their journey, leading the replacement of a core CRM platform and helping to deliver enterprise-wide improvements in customer insight and marketing effectiveness. THE ROLE: As a Solutions Architect, you'll define and oversee the architecture … for CRM, Customer Data Platform (CDP), and marketing technology systems-ensuring scalable, integrated, and future-proof solutions. Key responsibilities include: Lead solution design and architecture for CRM, CDP, and marketing technology platforms Oversee the replacement of the existing CRM system and data migration to Microsoft Dynamics Support the rollout of a new Customer Data Platform (CDP) for More ❯
community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Senior IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. You will work alongside a bold, energetic and collaborative team. You … technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. Your responsibilities will include : Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions. Evaluate, compare, and integrate CRM and Commerce solutions from leading platforms … Salesforce, Microsoft, Oracle, etc.) based on client needs. Design robust architectures that integrate CRM and commerce solutions with ERP systems, data platforms, analytics tools (Tableau, Power BI), and external systems. Lead large-scale digital transformation projects, ensuring alignment of CRM solutions with ERP, data lakes, cloud infrastructure, and CI/CD frameworks. Work with C-level stakeholders to More ❯
the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Principal Workflow Architect for CRM & Industry Workflows is a technical responsible for guiding clients through the implementation of ServiceNow's Customer Service Management (CSM) and Sales Order Management (SOM) solutions. This role focuses on … customers and ensuring the highest quality of delivered solutions Oversee technical delivery, ensuring alignment with client requirements and ServiceNow best practices for CSM and SOM implementations Define and architect technical solutions at a detailed level, ensuring they align with clients' business needs and technological environments Lead technical onboarding with clients, assessing existing processes and platform configurations to tailor … Certifications: Must hold or be able to achieve within the first 90 days ServiceNow certifications for Customer Service Management and Sales Order Management Implementation Specialist, and Certified Technical Architect within the first year. Required Certifications Mandatory: Certified System Administrator Certified Implementation Specialist - CSM, SOM and TSOM (within 90 days) Certified Technical Architect (within first year) When More ❯
Wembley, London, United Kingdom Hybrid / WFH Options
Football Association Limited
experienced Solution Architect to join The Football Association at a pivotal time in our digital transformation. You will play a key role in shaping and delivering innovative CRM and marketing technology solutions that enhance how we engage with fans, support our teams, and drive commercial growth. As part of the Digital Technology (DT) division, you will define … to deliver high-quality solutions within an Agile environment. This role is part of a major programme to enhance The FA's sales, service and marketing capabilities through a CRM, Marketing and Commercial transformation roadmap. Working within the Solution Architecture Practice, you will guide the design and delivery of technical roadmaps, collaborating with software vendors and the Enterprise Architecture … of innovation and agility, enabling data-led decision-making through modern cloud-based solutions. What You Will Be Doing: Solution Architecture Advisory Services Define the long-term vision for CRM and marketing technology architecture, using best-of-breed composable and packaged solutions. Contribute to the development and improvement of the solution architecture practice, staying up to date with emerging More ❯
stratford-upon-avon, midlands, united kingdom Hybrid / WFH Options
NFU Mutual
Senior Systems Architect for Microsoft Dynamics 365 CRM Lead as the subject matter expert for Microsoft Dynamics 365 CRM and Power Platform, shaping NFU Mutual's customer data and digital capabilities. Influence strategy and governance, contributing to technical roadmaps, architecture standards, and presenting to senior IT leadership and occasionally the Executive Committee. Hybrid 80% homeworking available … in Stratford-upon-Avon About the role We're looking for a Senior Systems Architect to join our Architecture team, with a focus on Microsoft Dynamics 365 CRM, Power Platform, and customer data management. As a Senior Systems Architect, you'll play a pivotal role in shaping the future of NFU Mutual's customer platforms. … You'll be the subject matter expert for our Microsoft Dynamics 365 CRM and Power Platform environment, ensuring it continues to evolve in line with business needs. You'll work closely with business stakeholders, IT leaders and project teams to design solutions that are robust, scalable and aligned to our technical strategy. You'll also provide thought leadership, creating More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
firm seeking a Dynamics Solutions Architect to help clients transform their business capabilities using Microsoft Dynamics 365. This role offers the opportunity to work on high-profile CRM and enterprise transformation projects across diverse industries, delivering measurable impact and shaping the future of clients' technology strategies. Key Responsibilities: Lead discovery workshops to understand client goals, challenges, and … requirements across CRM, data, integration, and compliance domains. Design technical solutions and advise on enterprise CRM roadmaps to maximise business value. Oversee and guide the delivery of Dynamics 365 solutions, ensuring high quality and alignment with client needs. Contribute to thought leadership, proposals, and innovation initiatives in the Dynamics space. Collaborate with diverse teams, fostering an inclusive culture … where contributions are recognised and valued. Required Experience and Skills: Strong expertise in Microsoft Dynamics 365 CE/CRM, with experience delivering solutions in a business context. Knowledge of the wider Microsoft ecosystem including Azure, Power Platform, M365, and Active Directory. Advanced Microsoft Dynamics 365 CE/CRM functional certification (e.g., Marketing, Sales, Customer Service Functional Consultant Associate More ❯
Northamptonshire, England, United Kingdom Hybrid / WFH Options
Bangura Solutions
Principal Lead Solution Architect – Strategy, Design, E-Commerce, CRM, Supply Chain, Hybrid, Prem About the Role We are seeking a Principal Solution Architect to lead the development of technology strategies and solution design across our global e-commerce platforms. This leadership role involves hands-on architecture, governance, and team management, ensuring continued growth, innovation, and … and Customer Data initiatives. Contribute to enterprise-wide customer platforms, including: E-commerce – websites and commerce solutions Integration – Federated Data Graph, MuleSoft, SAP integration services Customer Master Data – Informatica CRM – Salesforce Customer Data Platform – Treasure Data Skills & Experience We are looking for candidates with: Proven experience as a Principal or Lead Solution Architect in a large-scale … or global enterprise. Deep understanding of enterprise architecture patterns (microservices, APIs, event-driven, cloud-native). Strong background in e-commerce and B2B platforms, with exposure to ERP, CRM, Product, Data, and Supply Chain systems. Knowledge of modern platforms and technologies such as: Cloud: AWS, Azure Data: Snowflake, Kafka, databases Customer Platforms: Adobe Commerce, Salesforce, Informatica, Treasure Data Engineering More ❯
northampton, midlands, united kingdom Hybrid / WFH Options
Bangura Solutions
Principal Lead Solution Architect – Strategy, Design, E-Commerce, CRM, Supply Chain, Hybrid, Prem About the Role We are seeking a Principal Solution Architect to lead the development of technology strategies and solution design across our global e-commerce platforms. This leadership role involves hands-on architecture, governance, and team management, ensuring continued growth, innovation, and … and Customer Data initiatives. Contribute to enterprise-wide customer platforms, including: E-commerce – websites and commerce solutions Integration – Federated Data Graph, MuleSoft, SAP integration services Customer Master Data – Informatica CRM – Salesforce Customer Data Platform – Treasure Data Skills & Experience We are looking for candidates with: Proven experience as a Principal or Lead Solution Architect in a large-scale … or global enterprise. Deep understanding of enterprise architecture patterns (microservices, APIs, event-driven, cloud-native). Strong background in e-commerce and B2B platforms, with exposure to ERP, CRM, Product, Data, and Supply Chain systems. Knowledge of modern platforms and technologies such as: Cloud: AWS, Azure Data: Snowflake, Kafka, databases Customer Platforms: Adobe Commerce, Salesforce, Informatica, Treasure Data Engineering More ❯