Senior CRM Business Analyst
slough, south east england, united kingdom
CREATION TECHNOLOGY SOLUTIONS LIMITED
About the Job Creation Technology is looking for a Senior CRM Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. This is a permanent role based out of our head office in Chiswick, West London. The ideal candidate … should be able to travel from time to time to client sites across UK and Europe. As a Senior CRM Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering … and documentation, writing user stories, testing, handover to IT support teams, and occasionally, ad-hoc query handling and support tasks. Responsibilities Work with Product Owners and the business to develop and detail the product backlog in the form of epics and stories describing problems and expected outcomes, running refinement sessions with the development team. Collaborate with Creation Project More ❯
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