1 of 1 CRM Manager Jobs in Birmingham

Product Manager CRM/Customer Relationship Management/Product Management/Customer/Marketing/Sales/Data/AI/Based in West Midlands/£60,000 75,000 + bonus. One of our leading clients is looking to recruit a Product Manager with expertise in CRM. Permanent role Location West Midlands/Birmingham … will collaborate closely with marketing, sales, customer success, engineering, and data teams to build and optimise customer journeys across multiple channels and building platforms. Responsibilities: Define and execute the CRM product roadmap aligned with business goals and customer needs. Own end-to-end delivery of CRM features and enhancements from ideation to release. Drive personalisation, automation, and segmentation … strategies using CRM tools and platforms. Work with data and analytics to define KPIs, measure campaign and product impact, and continuously optimise the CRM strategy. Identify opportunities to integrate CRM with other systems (e.g., CDPs, marketing automation tools, customer service platforms). Gather requirements from stakeholders, write user stories, and prioritise work in the product backlog. Stay More ❯