1 of 1 CRM Manager Jobs in the Midlands

Helpdesk Manager will support and oversee key platforms including M icrosoft365, Azure infrastructure, Azure AD/Entra ID, Intune, Exchange Online, CRM SaaS platforms including Zoho CRM , and other cloud‐based business systems. The role will also involve working closely with the wider technical team, software … Intune, and endpoint management. Manage user onboarding, off‐boarding, account access, permissions, device configuration, and security‐related administration. Provide oversight and support for CRM SaaS platforms, primarily Zoho CRM, including support tickets, user queries, workflows, dashboards, permissions, and system administration. Ensure helpdesk tickets are accurately documented, updated ...