Head of Operations & Delivery
Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Clicky
of Operations, you will be responsible for work delivery, productivity, efficiency, and client retention across the agency. You will own the company schedule, manage capacity across teams, and ensure that client monthly strategic workflows and projects are delivered on time, within scope, and to the highest standard. You will … profitability. Ultimately, the role will ensure smooth client output process execution from business development all the way through to delivery, including strategy, planning, account management and daily operations. You will also be responsible for owning operational business reporting, making it clear how well the business is performing against key … metrics covering everything from capacity and retention to profitability and client performance. The role will be well supported by the senior team at the business with fantastic scope and plans for future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible More ❯
Employment Type: Permanent
Salary: GBP Annual
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