Front Office Systems Manager (Ticketing Systems)
- Hiring Organisation
- Gattaca
- Location
- Redhill, Surrey, United Kingdom
- Employment Type
- Permanent
- Salary
- £75000 - £80000/annum
leadership and direction to a cross-functional team including team leaders, engineers, analysts, and support staff , ensuring alignment between IT, engineering, and operations. Support capacity planning, resource forecasting, and service readiness , ensuring resilience across peak operational periods. Produce regular performance reporting including dashboards, trend analysis, and improvement roadmaps ...