1 of 1 Capacity Planning Jobs in Swindon

team and supports the Strategic Service Manager and Head of Service Delivery in managing a high-quality service across all aspects of our client programs. They are responsible for capacity planning, service reviews, business & operational monitoring, incident escalation from clients & operations, liaising with the relevant internal teams and external partners to obtain & fully understand information so that they … TUI, Argos). Key Result Areas • Escalation point of contact for Edenred service delivery & offering • Client business appreciation and sharing within Edenred • Effective client facing activities including Service Reviews & capacity planning • Effective working with internal departments • Resolution & prevention of short-term operational pain points within client group & effective status reporting • Effective working with external partners & suppliers • Increase efficiency More ❯