Associate Director, Productivity and Collaboration Centre of Excellence
Maidenhead, England, United Kingdom
Cpl Life Sciences
all solutions in active pilot/early-life prior to formal handover into operations • Manage escalations and facilitate resolution via managed service providers • Manage change according to established change control procedures and work closely with the Service Management team on scheduling their release into productive environments in … line with the change management process • Work closely with the service owner for all Productivity and Collaboration solutions Microsoft and Non-Microsoft • Manage third party service provider to ensure solutions are developed and supported according to governance and processes • Enhances and delivers systems that are in alignment with the … the CoE and team • Creates an open and safe environment to receive feedback and ideas and look to implement required improvements Projects and Business Change Drive and manage change for enhancements to existing technologies and provide consultation and resource for larger I&T strategic priorities within the Digital more »
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