Senior IT Technician
- Location
- Wadhurst, England, United Kingdom
items and avoidable service risks. Provide technical guidance and mentoring to technicians while maintaining ownership of assigned delivery and escalation outcomes. Follow CenCom security, change, access control, data protection, remote support and documentation processes at all times. KPI and Performance Expectations Project delivery: Assigned project, onboarding and integration … integrated into CenCom’s managed platforms in a secure, supportable and standardised way. Security and compliance: Technical work follows approved security, least-privilege, access control, change, data protection and remote support processes. Client communication: Clients receive clear, professional and timely updates during project work, onboarding activity and escalated ...