1 Change Management Jobs in Chippenham

Resolution and/or escalation of faults reported within agreed SLAs Ensuring all actions carried out on tickets are recorded accurately in the Service Management toolset Managing IT assets (e.g. laptops, printers, monitors, etc.) accurately in the Service Management toolset Managing users, computers, and group membership within Active … Visual services and Operating Systems (Microsoft Windows 10) Essential You have notable experience in the following: Providing L1 technical support covering:Incident, Problem and Change Management Working in a desktop support environment, with special focus on configuration and configuration management tools; especially Microsoft OS You should have more »