21 of 21 Chatbot Jobs in the North of England

JAMF) and how AI enhances device experience.· Strong knowledge and firsthand experience of deploying/implementing of AI/ML concepts, including LLMs, chatbots, predictive analytics, and automation frameworks.· Associate and professional level certifications in Microsoft 365, Azure AI, Google Cloud, or ServiceNow.· Experience delivering AI focused change management ...

testing, regression testing, security testing, performance testing, API testing, and integration testing Experience testing or evaluating AI, ML, or LLM-powered systems, such as chatbots, copilots, agents, classifiers, RAG applications, document-processing workflows, or decision-support tools Familiarity with generative AI evaluation methods, including golden datasets, model-graded evaluations, prompt ...

experience Experience working in a professional services/consultancy environment preferred. Experience solving natural language processing problems. Experience creating generative AI applications, such as chatbots or RAG retrieval systems. Stay up to date with cutting edge of AI, reading research papers, attending conferences, etc. Ability to work effectively across multiple ...

centres, workflow automation or enterprise software. Exposure to AI tools such as ChatGPT, Claude, Gemini, Copilot or other AI platforms. Experience with conversational AI, chatbots, virtual agents or customer service automation. Experience creating process maps, user stories, acceptance criteria, test plans or solution documentation. Understanding of APIs, integrations, webhooks ...

experience Experience working in a professional services/consultancy environment preferred. Experience solving natural language processing problems. Experience creating generative AI applications, such as chatbots or RAG retrieval systems. Understanding of general computer science concepts (test‐driven development, object‐orientated programming, complexity and optimisation). Ability to work effectively across ...

ServiceNow HRSD. Build and prototype solutions leveraging HR‐specific AI platforms, taking ideas from POC to production. Embed AI/ML, NLP, and chatbot capabilities into HR workflows and digital employee experience channels, aligned with enterprise AI governance standards. Establish AI performance monitoring and responsible AI frameworks ...

ServiceNow HRSD. Build and prototype solutions leveraging HR‐specific AI platforms, taking ideas from POC to production. Embed AI/ML, NLP, and chatbot capabilities into HR workflows and digital employee experience channels, aligned with enterprise AI governance standards. Establish AI performance monitoring and responsible AI frameworks ...

ServiceNow HRSD. Build and prototype solutions leveraging HR‐specific AI platforms, taking ideas from POC to production. Embed AI/ML, NLP, and chatbot capabilities into HR workflows and digital employee experience channels, aligned with enterprise AI governance standards. Establish AI performance monitoring and responsible AI frameworks ...

model outputs, configuration state, hardware status, support history, and customer‐specific metadata. Design agent workflows that sit inside real task surfaces rather than generic chatbot experiences. Build evaluation and observability for agent behaviour, including tool‐call history, task success metrics, regression tests, failure modes, traceability, and guardrails. Collaborate with ...

building AI-powered systems that integrate directly with Electronic Health Record (EHR) platforms, helping health systems operate effectively at scale. This isn't a "chatbot on a landing page" - it’s deep, integrated infrastructure that changes how care is delivered. The Team: AI-Native by Design ...

building AI-powered systems that integrate directly with Electronic Health Record (EHR) platforms, helping health systems operate effectively at scale. This isn't a "chatbot on a landing page" - it’s deep, integrated infrastructure that changes how care is delivered. The Team: AI-Native by Design ...

across the business. - Collaborating with Marketing, Customer Care, Contact Centre, IT and other internal stakeholders. - Contributing to wider CRM and customer experience projects, including chatbot and automation initiatives. The Person: This is an excellent opportunity for someone who enjoys improving customer experiences, using data to drive decisions and helping shape ...

organisational knowledge across clinical, operational and digital channels. You will help surface trusted information through SharePoint, intranets, and knowledge bases while shaping content for chatbots and Voice AI. You will work with diverse teams to capture, organise and improve knowledge, ensuring accuracy, version control and accessible delivery across channels. #J ...

product management. Build and integrate AI-powered features into web applications and enterprise tools. Build and optimize Retrieval-Augmented Generation (RAG) solutions to power chatbot interactions Work both independently and paired with other team members to ensure efficient delivery of prioritised features. Take part in the planning and refinement … development workflows in day-to-day engineering usingAI/ML APIs and SDKs Hands-on experience developing RAG solutions or working with LLMs for chatbots is preferred In-depth understanding of CI/CD and the tools used to implement them, such as Jenkins. Experience with software repository tools, such ...

Manchester to optimise our Zendesk-based Customer Interactions Platform. You will configure, automate, and improve chat and ticket workflows, while enhancing self-service with chatbot skills and a strong knowledge base. You’ll analyse data to drive improvements, troubleshoot issues, and stay ahead of Zendesk updates. This is a hybrid ...

Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence Job ID: 10560570 | AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join ...

Customer AI Implementation Engineer Location: Hybrid Altrincham/Manchester Type: Full-time Salary: Up to £40,000 depending on experience Join us at Focus Group and help shape the future of AI-powered customer experiences. ...

Zendesk) to accelerate the digital customer and colleague experience at On the Beach. You will configure, maintain, and continuously improve our platform through automation, chatbot optimisation, and self-service enhancements, working to increase customer confidence and satisfaction whilst reducing unnecessary contact volumes. What you’ll be doing … user management Develop and implement new automations in both chat and ticket workflows that reduce manual effort and improve efficiency Manage and maintain chatbot skills, intents, and utterances to continuously optimise performance, collaborating with product stakeholders to design effective interactions aligned with company policies and service standards Analyse chatbot flows ...

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job ...

Join us in our mission to revolutionize healthcare. Together, let's build something extraordinary that will shape the future of well-being for generations to come. Embrace the opportunity to contribute to a team where ...

documents. You'll help shape how trusted information is surfaced across SharePoint, our intranet and knowledge bases, as well as emerging channels such as chatbots and Voice AI . It's a fantastic opportunity for someone who loves bringing structure to information, improving how people find what they need … address them Help ensure information is accurate, current, appropriately governed and version controlled Shape what knowledge should be available through different channels, including intranets, chatbots and Voice AI Create guidance and deliver support that helps colleagues confidently use knowledge tools Encourage better knowledge-sharing habits across the organisation Use feedback ...