1 to 25 of 30 Chatbot Jobs in the North of England

JAMF) and how AI enhances device experience.· Strong knowledge and firsthand experience of deploying/implementing of AI/ML concepts, including LLMs, chatbots, predictive analytics, and automation frameworks.· Associate and professional level certifications in Microsoft 365, Azure AI, Google Cloud, or ServiceNow.· Experience delivering AI focused change management ...

introduce AI best practice across the wider technology team through knowledge sharing and collaboration Current AI projects include Replacing an existing rules-based engineering chatbot with an AI-powered assistant Building AI-powered reporting and analytics capabilities Creating workflow automation tools Developing customer-facing AI solutions Exploring ...

testing, regression testing, security testing, performance testing, API testing, and integration testing Experience testing or evaluating AI, ML, or LLM-powered systems, such as chatbots, copilots, agents, classifiers, RAG applications, document-processing workflows, or decision-support tools Familiarity with generative AI evaluation methods, including golden datasets, model-graded evaluations, prompt ...

scalability. Strong operational excellence background: deployment automation, monitoring, incident resolution, and cost optimization. Experience with multi-channel environments, including voice, email, social, chat/chatbots, and automations. Experience mentoring junior engineers and coordinating work across cross-functional teams. Strong problem-solving, analytical, and data analysis skills, with the ability ...

ServiceNow HRSD. Build and prototype solutions leveraging HR‐specific AI platforms, taking ideas from POC to production. Embed AI/ML, NLP, and chatbot capabilities into HR workflows and digital employee experience channels, aligned with enterprise AI governance standards. Establish AI performance monitoring and responsible AI frameworks ...

ServiceNow HRSD. Build and prototype solutions leveraging HR‐specific AI platforms, taking ideas from POC to production. Embed AI/ML, NLP, and chatbot capabilities into HR workflows and digital employee experience channels, aligned with enterprise AI governance standards. Establish AI performance monitoring and responsible AI frameworks ...

intelligence platform, and ServiceNow HRSD.Build and prototype solutions leveraging HR-specific AI platforms, taking ideas from POC to production.Embed AI/ML, NLP, and chatbot capabilities into HR workflows and digital employee experience channels, aligned with enterprise AI governance standards.Establish AI performance monitoring and responsible AI frameworks ...

maintenance of workflow and operational data solutions, making sure they align with wider data infrastructure and operational processes. Produce digital performance insight across IVR, chatbot and online journeys, spotting opportunities to improve customer experience and self serve effectiveness. Deliver accurate, compliant complaints and regulatory reporting, ensuring outputs are auditable ...

model outputs, configuration state, hardware status, support history, and customer‐specific metadata. Design agent workflows that sit inside real task surfaces rather than generic chatbot experiences. Build evaluation and observability for agent behaviour, including tool‐call history, task success metrics, regression tests, failure modes, traceability, and guardrails. Collaborate with ...

understanding of how generative AI is changing search and discovery. Hands-on experience with GEO/AEO, AI Overviews, LLM answer engines or AI chatbot optimisation . Experience designing or overseeing marketing workflow automation , ideally with n8n, Zapier or Make. Strong people leadership experience, ideally managing specialists across different disciplines. ...

Confidence delivering interactive, engaging client workshops and insightful reports and strategies Ability to advise across a range of technologies including websites, apps, AI and chatbots Familiarity with digital product development, digital marketing and design thinking techniques Commercial awareness - inputting into proposals, pitches and estimates, and helping clients secure funding ...

Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step ...

Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step ...

Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step ...

Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step ...

Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step ...

Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step ...

Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step ...

Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 - AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step ...

Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step ...

Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step ...

Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step ...

Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step ...

Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step ...

Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step ...