1 of 1 Chief Technology Officer Jobs in Yorkshire

next generation of banking services for our customers around the world. We are seeking a strategic, execution-focused leader to serve as the Head of Service Management for the CTO organization, reporting to the Global Head of Service Management. This individual will be responsible for embedding global service management practices across all CTO-owned platforms and services-ensuring high reliability … teams, enabling fast-paced innovation by ensuring that platforms and developer services are production-ready, resilient, and continuously improving through operational insights. Job Requirements: Lead Service Management for the CTO Organization Own service management execution across the CTO portfolio, including infrastructure, developer and data platforms, CI/CD tooling, and enabling technologies. Drive adoption of global service management practices, ensuring … CTO services are governed by enterprise standards for incident, problem, change, and service level management. Serve as the CTO's point of accountability for operational service quality, performance, and recovery. Partner with Global Service Management Functions Collaborate closely with global leads for: Incident Management - Ensure efficient technical escalations and reduced TTR. Problem Management - Track and remediate systemic issues tied to More ❯