Architecture (ODA) . Knowledge of service management processes including Incident, Change, Request, and Knowledge Management, along with monitoring and reporting systems. Experience with platforms such as ServiceNow , Splunk , and Ciena UAA is advantageous. Strong background in end-to-end architecture (functional, software, and technical) across complex programmes. Proficiency with architectural frameworks such as TOGAF , Zachman , or similar. Experience in More ❯
a secondary processing purpose. This is a secondary processing purpose. This is a primary processing purpose. This is a secondary processing purpose.As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're … a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.# About Ciena Making a difference in people's lives through design and implementation of leading network technologies. That's what motivates us.Embrace diversity. Celebrate inclusion. Champion ideas. From across the table to around the world, our path to innovation comes … from our friendly environment and outstanding people. That's the Ciena network.# Position Overview This position reports directly to the Vice President, Customer Operations.You will lead the field service partner ecosystem supporting EMEA, APAC & Subsea customers in more than 50 countries, as well as select global strategic business owners (technical support, managed services).Lead and develop an internationally distributed More ❯
processing purpose.Logistics Analytics & Optimization Lead page is loaded Logistics Analytics & Optimization Leadlocations: Belfasttime type: Full timeposted on: Posted Todayjob requisition id: R028784As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're … our business priorities alongside meaningful social, community, and societal impact. Position Summary We are seeking a data-driven logistics professional with a strong analytical background to support and enhance Ciena's global logistics operations. This role involves conducting complex data analysis to inform strategic decision-making, identify optimization opportunities, and deliver actionable insights that drive efficiency and cost savings … closely with Supplier Relationship Managers to secure favorable vendor agreements, willing to lead meetings autonomously cross functionally and taking personal accountability for a favorable end result for Ciena. Ensure Ciena's freight invoice audit and payment company is paying correctly and within terms also developing control mechanisms, new processes and making automation recommendations as reqd to ensure the best More ❯