IT and business teams to deliver seamless communication services across the organisation. Key Responsibilities Provide day-to-day support and troubleshooting for communication systems, including: Cisco Aruba CUCM (CiscoUnifiedCommunicationsManager) Microsoft Teams Telephony Touchpoint Monitor, maintain, and optimise communication platforms. Assist with upgrades, configurations, and documentation. Collaborate with IT and business teams to … issues to senior engineers when required. About You We’re looking for someone who is: Experienced in (or familiar with) supporting digital communication platforms such as Cisco, CUCM, or Teams Telephony. A strong problem-solver with excellent troubleshooting skills. A confident communicator and team player. Proactive, eager to learn, and keen to grow within the role. (Desirable More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
MECS Communications Ltd
Cisco Voice Engineer - Remote (UK) Salary:- £50-55k + Bens Location:- Remote with occasional client visits. Environment:- Cisco, CUCM, CUCE, IM, Presence, Cisco CUBE, Webex, CUAC, CCNP, Voice, ITIL, Troubleshooting, Projects, Deployments, We are looking for an experienced Cisco Voice Engineer to join our Operations team. This is a remote … role with occasional travel. Key Responsibilities: * Manage incidents, service requests, and problem tickets. * Support and deliver Cisco UC Voice projects. * Troubleshoot complex telephony issues and provide root cause analysis. * Collaborate with customers, partners, and suppliers. * Provide on-call support (1 in 4 rotation). Essential Skills: * Experience with Cisco UC technologies (UCM, Unity, Expressway, Webex, CUBE … ISDN/Analogue Gateways). * Strong understanding of SIP, RTP, and basic network configurations. * Proven MSP or managed services experience. * Excellent communication and documentation skills. * Cisco CCNP (preferred) and ITIL knowledge. You will need: * Strong problem-solving and planning skills. * A proactive, customer-focused approach. * UK driving licence and ability to travel when required. @mecscomms: uniting opportunity with More ❯
is a hands-on role in a high-trust environment, ideal for someone who thrives in complex, mission-critical settings. Key Responsibilities: Support and configure unified comms tools like CUCM, Cisco Meeting Server, and Oracle SBC Manage and troubleshoot campus and wide area networks Maintain Cisco and Juniper firewalls Monitor network performance using tools like … comms platforms or willingness to learn CCNP Enterprise certified (ENCOR + ideally ENARSI) Strong knowledge of routing protocols: OSPF, BGP, EIGRP, DMVPN, GRE, IPSEC Hands-on experience with Cisco and Juniper firewalls Familiarity with network monitoring and analysis tools If you're interested in hearing more, please do send your profile to Reasonable Adjustments: Respect and equality are More ❯
Ideally you will have a bachelor's in Computer Science, IT, UnifiedCommunications, or related field (Master's is a plus). Youll join us with 5+ years in CUCM voice with expertise in design, implementation, architecture, and third-party call routing support. Certifications: CCNA, CCNP, CCIE, or equivalent highly desirable. Youll be proficient in UC VOICE, Cisco Servers, VMware, Windows Server, VEEAM, Synology, SIP, G711alaw, Cisco CUBE SBCs, Gateways, and modems. Well need you to have strong problem-solving abilities for complex security issues. Excellent interpersonal skills; ability to explain technical concepts to non-technical audiences. Youll have experience in leading and mentoring technical teams. Whats in it for you? We offer a More ❯
Ideally you will have a bachelor's in Computer Science, IT, UnifiedCommunications, or related field (Master's is a plus). Youll join us with 5+ years in CUCM voice with expertise in design, implementation, architecture, and third-party call routing support. Certifications: CCNA, CCNP, CCIE, or equivalent highly desirable. Youll be proficient in UC VOICE, Cisco Servers, VMware, Windows Server, VEEAM, Synology, SIP, G711alaw, Cisco CUBE SBCs, Gateways, and modems. Well need you to have strong problem-solving abilities for complex security issues. Excellent interpersonal skills; ability to explain technical concepts to non-technical audiences. Youll have experience in leading and mentoring technical teams. Whats in it for you? We offer a More ❯
Ideally you will have a bachelor's in Computer Science, IT, UnifiedCommunications, or related field (Master's is a plus). Youll join us with 5+ years in CUCM voice with expertise in design, implementation, architecture, and third-party call routing support. Certifications: CCNA, CCNP, CCIE, or equivalent highly desirable. Youll be proficient in UC VOICE, Cisco Servers, VMware, Windows Server, VEEAM, Synology, SIP, G711alaw, Cisco CUBE SBCs, Gateways, and modems. Well need you to have strong problem-solving abilities for complex security issues. Excellent interpersonal skills; ability to explain technical concepts to non-technical audiences. Youll have experience in leading and mentoring technical teams. Whats in it for you? We offer a More ❯
RAMS and governance. What youll bring? Extensive experience in operational environments, ideally in complex technology delivery roles. Strong technical knowledge of transmission (Ericsson OMS, ABB Fox) and telephony systems (CUCM, CUCME, IP Trade). Skilled in network NMC/NMS and control centre operations. Solid understanding of SDH/PDH and DWDM transmission, with routing and Ethernet expertise. Proven More ❯
delivery and maintenance of digital telephony and network systems across a dynamic organisation. This medium-level role offers hands-on experience with key platforms including Cisco, Aruba, CUCM, Microsoft Teams Telephony, and Touchpoint. They will provide first-line support for unifiedcommunications platforms, including CiscoUnifiedCommunicationsManager (CUCM) and Microsoft Teams Telephony and … will assist with configuration, monitoring, and troubleshooting of network infrastructure (Cisco and Aruba). Junior Digital Communications Assistant Junior Digital Communications Assistant Junior Digital Communications Assistant Junior Digital Communications Assistant More ❯