Cardiff, Butetown Community, South Glamorgan, United Kingdom
IntaPeople
Role We’re looking for an experienced Senior Technical Analyst to join a growing IT team, managing and developing a wide range of network technologies across multiple vendors – including Cisco, Palo Alto, ZScaler, Vodafone, and Microsoft. You’ll work on a mix of project delivery and day-to-day support, playing a key role in designing, implementing, and maintaining … date documentation and following ITIL-based processes Participating in a 24/7 support rota Tech Stack You’ll Work With LAN/WAN/SD-WAN Wireless networks Cisco routing, switching and security solutions Palo Alto firewalls ZScaler Cloud Services Microsoft Azure AAA technologies Network monitoring (SNMP, SolarWinds) Automation (Ansible/DevOps tools) What You’ll Bring Cisco CCNP (or equivalent) certification Strong background in enterprise networking and cloud infrastructure 3rd line support experience within a large-scale IT environment Excellent problem-solving and relationship management skills Proven experience with Cisco, Palo Alto, SD-WAN, ZScaler, and automation tools A solid understanding of ITIL practices Calm under pressure and confident managing critical incidents or tight More ❯
environment. We're seeking a Senior Technical Analyst to join our network and infrastructure team. You'll manage and support enterprise-level networks across multiple vendors and technologies, including Cisco, Palo Alto, ZScaler, and Microsoft Azure. The role combines hands-on technical expertise with leadership responsibilities, particularly in automation, project delivery, and security. What you'll do Deliver and … call rota to provide out-of-hours support. Collaborate with stakeholders, partners, and third-party providers. Technologies you'll use LAN/WAN/SD-WAN Wireless solutions Firewalls (Cisco, Palo Alto) Cisco ISE, ZScaler Cloud Services Microsoft Azure Ansible and other automation/DevOps tools Network monitoring platforms (e.g., SolarWinds, SNMP) About you Cisco CCNP (or … equivalent) qualification. Extensive experience in large enterprise networks and cloud infrastructure. Skilled in Cisco routing/switching, security appliances, wireless, and SD-WAN. Knowledge of ITIL processes, with 3rd-line support experience. Strong communicator with proven stakeholder engagement skills. A team player who can stay calm and effective under pressure. Think this one's for you? If you think More ❯
VLANs, switches, and network taps. Familiarity with secure protocols: OPC-UA, Modbus TCP/IP, Ethernet/IP, SMB. Proficiency in configuring firewalls (Checkpoint), SD WAN, switches, routers (e.g., Cisco). Network design and implementation, including LAN/WAN, VLANs, and routing protocols. Hands-on experience in deploying and managing OT business enablement tools (remote access, file transfer, monitoring … backups). CCNA/CCNP (Cisco Certified Network Associate/Professional) or equivalent. CompTIA Network+ or equivalent. OT certifications (CCNA/CCNP/OT SANS) and cloud experience recommended. Desirable: 10+ years' experience in IT/OT environments. Experience integrating IT networks with OT systems. Working knowledge of OT assets: HMIs, PLCs, sensors, inspection machines (CMM, CNCs), 3D printers More ❯
