1 of 1 Cisco Certification Jobs in Solihull

IT support, and managed services to a wide customer base. In this role, you’ll provide 2nd line diagnostics and technical fixes for incidents and service requests, working across Cisco routing and switching, security platforms, wireless, and broadband technologies. You’ll manage tickets from initial response through to closure, ensuring SLA targets are met, documentation is accurate, and customers … mentoring junior engineers. What’s on offer: Hybrid working (Monday–Friday between 8am–6pm), 25+ days holiday + bank holidays, subsidised healthcare benefits, high-spec tech setup, training and certification support, mentoring and career progression opportunities, and a collaborative, customer-focused culture that values innovation and development. What we’re looking for: 2+ years’ experience supporting enterprise network infrastructure … in a service provider or MSP environment Strong knowledge of Cisco routing & switching (ISR, ASR, Catalyst, Nexus) at Tier 2 level Experience with Cisco firewalls, wireless platforms, and broadband (including traffic shaping) Familiarity with Extreme, Meraki, Fortinet, and Palo Alto solutions desirable Experience with VLANs, VPNs, network security principles, and monitoring tools Certifications such as CCNA, CCNP, Fortinet More ❯