3rd line IT support across the London office and remote users. Administer Active Directory, Exchange, Azure AD, Intune, Okta, Zscaler, and Mimecast. Configure and maintain desktops, laptops, mobile devices, Cisco desk phones, and printers. Manage service desk (Jira), including triage, incident, problem, and change management. Support and maintain networking (TCP/IP, CiscoIOS, Cisco ISE … Windows 11, Office 2019/2021/2024, Active Directory, and Exchange 2019. Experience with Azure AD, Intune, Okta, Zscaler, and Mimecast. Working knowledge of networking (TCP/IP, CiscoIOS, Cisco ISE) and VMware. Familiarity with MS SQL Server, Sophos, and monitoring tools such as Logic Monitor. Hands-on experience supporting hardware (PCs, laptops, mobiles) and More ❯
a focus on the design, implementation, and optimization of enterprise-grade network solutions across the on-premises and multi-cloud environments. The ideal candidate will have deep expertise with Cisco Appliances, AWS and/or GCP networking, and a strong proficiency with Infoblox DNS, Palo Alto Firewalls, VeloCloud SD-WAN, Zero Trust solutions like Zscaler, and Azure networking. The … network architectures while collaborating with diverse and globally distributed teams. YOU'RE GOOD AT Architecture and Design Develop end-to-end network architectures that integrate AWS, GCP, Azure, and CiscoIOS platforms Design Core Network Protocol (DNS, NTP, DHCP) deployments with tools like Infoblox Design secure perimeter and segmentation strategies with Palo Alto Firewalls Lead SD-WAN design … and deployment using VeloCloud to optimize global connectivity Implementation and Optimization Configure and manage CiscoIOS-based routers, switches, and firewalls Deploy and maintain enterprise scale cloud networking components in AWS, Azure, and GCP Optimize network reliability, performance, and scalability across hybrid and multi-cloud environments Implement automation where possible using Terraform, API integrations, Git Actions and/ More ❯
and stakeholders on issue resolution Contribute to service improvement and documentation upkeep Shift patterns are 07:00-15:00 and 11:00-19:00 Technical Requirements: VCenter NSX-T Cisco Firepower Management Centre CiscoIOSCisco ISE Juniper Switches & JUNOS SolarWinds Active Directory Windows Servers More ❯
Administration Exchange Online & Teams: Advanced administration of mail flow, retention policies, Teams governance, and hybrid configurations. Endpoint Management: Expert in Microsoft Intune, Autopilot, and Configuration Manager (SCCM) for Windows, iOS, and Android device lifecycle management. Security & Compliance: Implementation of DLP, sensitivity labels, email authentication (SPF, DKIM, DMARC), and Secure Score optimisation. SharePoint & OneDrive: Administration of collaboration platforms, including migration More ❯
experience troubleshooting these protocols. Specialist knowledge of administering, maintaining, configuration and installation of Wide Area routed networks and associated technologies. An advance theoretical knowledge and practical experience of implementing CiscoIOS (Internet Operating System) network operating systems. A thorough knowledge and in depth understanding of standard office applications such as Excel and Word, as well as applications such … post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy Qualifications Essential A degree or equivalent in a related subject. Attained CCNA (Cisco Certified Network Associate) or equivalent Post Graduate Diploma. Desirable Masters degree in relevant subject Project Management qualification. Skills & behaviours Essential Drive, enthusiasm & a proactive approach to work. Flexible approach More ❯
Toolset. Triage and escalate issues as necessary to ensure rapid resolution. Maintain and manage network security protocols and configurations. Required Skills & Qualifications: Proficiency with VCenter NSX-T. Experience with Cisco Firepower Management Centre. Strong knowledge of Cisco IOS. Familiarity with Cisco ISE. Experience with Juniper Switches & JUNOS. Ability to use SolarWinds for network monitoring. Understanding of Active More ❯
well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide technical assistance to end users Assist in telecom phone setup using Cisco Unified Communications Manager and Cisco Unity Connection Administration to create extensions/voice mail and modify users’ phones when requested Setup, dismantling and relocating users’ desks Manage and … VPN, Interwoven FileSite, Innova template and other legal industry application Strong knowledge of desktop hardware and peripherals, phones, and A/V equipment (PCs, notebooks, printers, scanners, mobile phones (iOS and Android) Knowledge of network and Internet technologies, protocols and concepts (TCP/IP, DHCP, Ethernet), and Internet TCP/IP protocols for both wired and wireless connections Demonstrated More ❯
well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide technical assistance to end users Assist in telecom phone setup using Cisco Unified Communications Manager and Cisco Unity Connection Administration to create extensions/voice mail and modify users’ phones when requested Setup, dismantling and relocating users’ desks Manage and … VPN, Interwoven FileSite, Innova template and other legal industry application Strong knowledge of desktop hardware and peripherals, phones, and A/V equipment (PCs, notebooks, printers, scanners, mobile phones (iOS and Android) Knowledge of network and Internet technologies, protocols and concepts (TCP/IP, DHCP, Ethernet), and Internet TCP/IP protocols for both wired and wireless connections Demonstrated More ❯
london (city of london), south east england, united kingdom
Larbey Evans
well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide technical assistance to end users Assist in telecom phone setup using Cisco Unified Communications Manager and Cisco Unity Connection Administration to create extensions/voice mail and modify users’ phones when requested Setup, dismantling and relocating users’ desks Manage and … VPN, Interwoven FileSite, Innova template and other legal industry application Strong knowledge of desktop hardware and peripherals, phones, and A/V equipment (PCs, notebooks, printers, scanners, mobile phones (iOS and Android) Knowledge of network and Internet technologies, protocols and concepts (TCP/IP, DHCP, Ethernet), and Internet TCP/IP protocols for both wired and wireless connections Demonstrated More ❯
in global project design and delivery, level three support, escalation support and cross collaboration with other technology and business teams. Your tasks Design, configure and manage the deployment of Cisco Catalyst switches, 2960X, 4500X, 9000 series Spanning tree, VLANs, 802.1q, trunks, switch stacks and Virtual Switching Systems Deploying QoS to support IP Telephony Cisco 2504, 3504, 5000 series … mobility express wireless controllers Wireless deployment planning and site surveys Riverbed Steelhead WAN optimizers and cloud Steelhead appliances Dynamic and static routing protocols including EBGP and IBGP DNS and IOS DHCP server configuration In depth knowledge of TCP/IP Ability to use packet capture utilities, WireShark Manage the installation and deployment of CPE devices delivered by managed WAN … projects Other duties as assigned Your profile At least 5 years relevant experience Experience in network engineering, design and support roles CCNP Routing and Switching certified or equivalent experience Cisco Wireless, Security and Voice certifications desirable Vendor management of wide area network and telecommunication providers Experience of deploying and managing Riverbed WAN optimization solutions Experience of cloud interconnect and More ❯
Welwyn Garden City, Hertfordshire, England, United Kingdom
Pontoon
Strong knowledge of ITIL processes (Incident and Problem Management) and IT Asset Management. Proficiency in ITSM tools (e.g., ZenDesk, Service Now). Expertise in Windows 11, Office 365 Suite, iOS, Android, printers, and security tooling. Familiarity with meeting room technologies (Cisco TP, MTR) and network troubleshooting. Excellent communication skills and a customer-focused mindset. Experience in a More ❯