3rd line IT support across the London office and remote users. Administer Active Directory, Exchange, Azure AD, Intune, Okta, Zscaler, and Mimecast. Configure and maintain desktops, laptops, mobile devices, Cisco desk phones, and printers. Manage service desk (Jira), including triage, incident, problem, and change management. Support and maintain networking (TCP/IP, CiscoIOS, Cisco ISE … Windows 11, Office 2019/2021/2024, Active Directory, and Exchange 2019. Experience with Azure AD, Intune, Okta, Zscaler, and Mimecast. Working knowledge of networking (TCP/IP, CiscoIOS, Cisco ISE) and VMware. Familiarity with MS SQL Server, Sophos, and monitoring tools such as Logic Monitor. Hands-on experience supporting hardware (PCs, laptops, mobiles) and More ❯
a focus on the design, implementation, and optimization of enterprise-grade network solutions across the on-premises and multi-cloud environments. The ideal candidate will have deep expertise with Cisco Appliances, AWS and/or GCP networking, and a strong proficiency with Infoblox DNS, Palo Alto Firewalls, VeloCloud SD-WAN, Zero Trust solutions like Zscaler, and Azure networking. The … network architectures while collaborating with diverse and globally distributed teams. YOU'RE GOOD AT Architecture and Design Develop end-to-end network architectures that integrate AWS, GCP, Azure, and CiscoIOS platforms Design Core Network Protocol (DNS, NTP, DHCP) deployments with tools like Infoblox Design secure perimeter and segmentation strategies with Palo Alto Firewalls Lead SD-WAN design … and deployment using VeloCloud to optimize global connectivity Implementation and Optimization Configure and manage CiscoIOS-based routers, switches, and firewalls Deploy and maintain enterprise scale cloud networking components in AWS, Azure, and GCP Optimize network reliability, performance, and scalability across hybrid and multi-cloud environments Implement automation where possible using Terraform, API integrations, Git Actions and/ More ❯
IPsec VPN, MACSec, configuring site-to-site VPN on routers and firewalls. Switching and L3 - HSRP, VRRP, GBLP, NTP, STP, RSTP, QoS, CoS, SVI, VLAN's, ACL's. WiFi – Cisco Meraki and Cisco Wireless LAN controllers with Lightweight APs. Firewalls – Cisco ASA/FirePOWER, Conversion from ASA code to Firepower, Checkpoint, Fortigate, ACL's, CSM/FMC. … understanding of FirePOWER services. Experience of implementing ExpressRoute within a hybrid Exchange environment, using a combination of on-premises servers and M365 SaaS. Comfortable with firewall platforms such as Cisco ASA/FirePOWER, CheckPoint, multiple context firewalls from Cisco and CheckPoint and the tools used to deploy the rules such as Cisco CSM (Cisco Security Manager … Cisco FMC (FirePOWER Management Centre), Fortigate/Fortinet etc. Strong debugging skills are required with the ability to run packet captures and wireshark traces. Good working knowledge of ACL's. Good understanding of BGP and OSPF along with policy-based routing and prefixes lists. This routing knowledge should be across ASR/ISR and IOS-XE. A good More ❯
Administration Exchange Online & Teams: Advanced administration of mail flow, retention policies, Teams governance, and hybrid configurations. Endpoint Management: Expert in Microsoft Intune, Autopilot, and Configuration Manager (SCCM) for Windows, iOS, and Android device lifecycle management. Security & Compliance: Implementation of DLP, sensitivity labels, email authentication (SPF, DKIM, DMARC), and Secure Score optimisation. SharePoint & OneDrive: Administration of collaboration platforms, including migration More ❯
experience troubleshooting these protocols. Specialist knowledge of administering, maintaining, configuration and installation of Wide Area routed networks and associated technologies. An advance theoretical knowledge and practical experience of implementing CiscoIOS (Internet Operating System) network operating systems. A thorough knowledge and in depth understanding of standard office applications such as Excel and Word, as well as applications such … post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy Qualifications Essential A degree or equivalent in a related subject. Attained CCNA (Cisco Certified Network Associate) or equivalent Post Graduate Diploma. Desirable Masters degree in relevant subject Project Management qualification. Skills & behaviours Essential Drive, enthusiasm & a proactive approach to work. Flexible approach More ❯
Month Fixed Term Contract £40,000 + 30% Shift Allowance A leading organisation is undertaking a major data centre transformation and is seeking an experienced Network Engineer with strong Cisco expertise to support a critical infrastructure consolidation programme. This role is offered on a 12-month fixed term basis and will operate fully remotely during night shifts. Role Overview … The successful candidate will play a key role in consolidating physical network infrastructure across multiple data centres. This is a hands-on technical position requiring deep knowledge of Cisco networking technologies and the ability to work independently during overnight operations. Key Responsibilities Lead network consolidation and optimisation across enterprise data centres Configure, maintain, and troubleshoot Cisco routers, switches … seamless transitions and minimal disruption Maintain accurate documentation and contribute to operational best practices Candidate Profile Proven experience as a Network Engineer in large-scale environments Strong expertise in Cisco technologies (e.g. IOS, NX-OS, ASA, Meraki) Solid understanding of routing protocols (BGP, OSPF, EIGRP), VLANs, and VPNs Experience with physical network migrations and data centre operations Comfortable More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Context Recruitment Limited
Month Fixed Term Contract £40,000 + 30% Shift Allowance A leading organisation is undertaking a major data centre transformation and is seeking an experienced Network Engineer with strong Cisco expertise to support a critical infrastructure consolidation programme. This role is offered on a 12-month fixed term basis and will operate fully remotely during night shifts. Role Overview … The successful candidate will play a key role in consolidating physical network infrastructure across multiple data centres. This is a hands-on technical position requiring deep knowledge of Cisco networking technologies and the ability to work independently during overnight operations. Key Responsibilities Lead network consolidation and optimisation across enterprise data centres Configure, maintain, and troubleshoot Cisco routers, switches … seamless transitions and minimal disruption Maintain accurate documentation and contribute to operational best practices Candidate Profile Proven experience as a Network Engineer in large-scale environments Strong expertise in Cisco technologies (e.g. IOS, NX-OS, ASA, Meraki) Solid understanding of routing protocols (BGP, OSPF, EIGRP), VLANs, and VPNs Experience with physical network migrations and data centre operations Comfortable More ❯
well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide technical assistance to end users Assist in telecom phone setup using Cisco Unified Communications Manager and Cisco Unity Connection Administration to create extensions/voice mail and modify users’ phones when requested Setup, dismantling and relocating users’ desks Manage and … VPN, Interwoven FileSite, Innova template and other legal industry application Strong knowledge of desktop hardware and peripherals, phones, and A/V equipment (PCs, notebooks, printers, scanners, mobile phones (iOS and Android) Knowledge of network and Internet technologies, protocols and concepts (TCP/IP, DHCP, Ethernet), and Internet TCP/IP protocols for both wired and wireless connections Demonstrated More ❯
well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide technical assistance to end users Assist in telecom phone setup using Cisco Unified Communications Manager and Cisco Unity Connection Administration to create extensions/voice mail and modify users’ phones when requested Setup, dismantling and relocating users’ desks Manage and … VPN, Interwoven FileSite, Innova template and other legal industry application Strong knowledge of desktop hardware and peripherals, phones, and A/V equipment (PCs, notebooks, printers, scanners, mobile phones (iOS and Android) Knowledge of network and Internet technologies, protocols and concepts (TCP/IP, DHCP, Ethernet), and Internet TCP/IP protocols for both wired and wireless connections Demonstrated More ❯
london (city of london), south east england, united kingdom
Larbey Evans
well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide technical assistance to end users Assist in telecom phone setup using Cisco Unified Communications Manager and Cisco Unity Connection Administration to create extensions/voice mail and modify users’ phones when requested Setup, dismantling and relocating users’ desks Manage and … VPN, Interwoven FileSite, Innova template and other legal industry application Strong knowledge of desktop hardware and peripherals, phones, and A/V equipment (PCs, notebooks, printers, scanners, mobile phones (iOS and Android) Knowledge of network and Internet technologies, protocols and concepts (TCP/IP, DHCP, Ethernet), and Internet TCP/IP protocols for both wired and wireless connections Demonstrated More ❯
Role Specific Competencies Good working knowledge of desktop/laptop/mobile/Telephony systems : Desktop/Laptop O/S: Windows 10 & 11, MAC OSX Mobile OS: Apple iOS, Android, Windows Mobile Telephony Systems – Cisco hardware and Webex All Microsoft Office 2016 and 365 applications. Desktop/desk phone/laptop hardware, printers and MFD troubleshooting and More ❯
administrative tasks. Support and improve the ITSM platform (SysAid). Deliver desktop support including rebuilds, upgrades, migrations, and performance tuning. Key Skills & Experience Strong working knowledge of Windows, macOS, iOS, Android, and Microsoft Office. Experience with Cisco telephony systems. Proficient in troubleshooting hardware (desktops, laptops, printers, MFDs). Familiarity with Active Directory, desktop group policies, and Scripting (PowerShell More ❯
administrative tasks. Support and improve the ITSM platform (SysAid). Deliver desktop support including rebuilds, upgrades, migrations, and performance tuning. Key Skills & Experience Strong working knowledge of Windows, macOS, iOS, Android, and Microsoft Office. Experience with Cisco telephony systems. Proficient in troubleshooting hardware (desktops, laptops, printers, MFDs). Familiarity with Active Directory, desktop group policies, and scripting (PowerShell More ❯
Welwyn Garden City, Hertfordshire, England, United Kingdom
Pontoon
Strong knowledge of ITIL processes (Incident and Problem Management) and IT Asset Management. Proficiency in ITSM tools (e.g., ZenDesk, Service Now). Expertise in Windows 11, Office 365 Suite, iOS, Android, printers, and security tooling. Familiarity with meeting room technologies (Cisco TP, MTR) and network troubleshooting. Excellent communication skills and a customer-focused mindset. Experience in a More ❯
track incidents, resolutions, and feedback. Suggest improvements to processes and documentation. Skills & Experience Required: Minimum 5 years' experience in IT support roles. Strong technical knowledge across Windows, Mac OS, iOS, Android, and Microsoft Office 365. Familiarity with Active Directory, Exchange, MDM, AV, and basic networking. Exposure to ITIL v3 practices (incident, request, problem, change). Excellent communication and interpersonal … skills. Ability to work independently and under pressure. Experience supporting conferencing systems (Skype, Cisco, BlueJeans) and printers. Desirable Qualifications: BSc/BA in IT, Computer Science, or equivalent experience. ITIL certification. This is a fantastic opportunity to join a forward-thinking company. To apply for this exciting opportunity, please submit your CV which details your relevant experience. We look More ❯