first touch . Work within strict SLAs to ensure timely resolution. Maintain accurate shift handovers and update support tickets. Keep customers informed throughout the fault lifecycle. Configure and troubleshoot Cisco, Juniper, and Adtran switches, routers, DSLAMs, modems, and other IT systems. Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF . Liaise with third-party engineers and More ❯
Procedures. Technical Skills 3 to 5 years experience in the implementation and operational support of: NAS and Fibre Channel SAN based storage systems. Experience of NetApp, Pure Storage and Cisco FC SANs is preferable. Enterprise Backup Solutions for storage, VMs and physical servers, preferably Cohesity. Knowledge of NFS, CIFS/SMB or Fibre Channel protocols. Experience of Linux, Windows More ❯
Work within strict SLAs to ensure timely resolutions. * Maintain accurate shift handovers and keep support tickets up to date. * Keep customers informed throughout the fault lifecycle. * Configure and troubleshoot Cisco, Juniper, and Adtran switches, routers, DSLAMs, modems and other IT Systems. * Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. * Liaise with third-party engineers and suppliers More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
IT Career Switch
Trainee Network Engineer - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best More ❯
