2 of 2 Cisco Jobs in Harrogate

Junior Network Support Analyst - New Role £27,500 (rising to £30,000) plus excellent benefits. Keywords: Networking, Cisco, SIP, Fortinet, WAN, Telephony, ITIL A leading organisation requires a Junior Network Support Analysts/Engineer to join its growing network support function. This is an excellent opportunity to join … proactively identifying and resolving issues before they impact the customer. Exposure to/experience of the following would be highly advantageous: Data & Core Networking - Cisco, Meraki, Fortinet, Huawei, OneAccess Voice & Collaboration - Broadworks SIP Telephony, Polycom, Cisco WebEx, Teams WAN/Connectivity - Routing (BGP/MPLS), ADSL, FTTC, FTTP ...

processes including incident, change, problem and CMDB. Monitor service performance and produce KPI and trend reporting. Support Microsoft 365, Azure, Entra ID, Intune and Cisco Meraki environments. Ensure secure configuration, identity/access management and resilience including patching and endpoint management. Support disaster recovery planning, testing and backup/… service operations experience (1st-3rd line environments). Strong ITSM experience including CMDB and asset lifecycle management. Microsoft 365, Azure, Entra ID, Intune and Cisco Meraki experience. Incident, problem, change and escalation management. KPI reporting, service performance analysis and trend reporting. Strong user facing IT support background. Supplier ...