Server, and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remote desktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background and/or education sector More ❯
as needed. Maintain up-to-date documentation and site logs in IT-Glue. What You Need: ✔ Technical Expertise: Experience with: Windows 10 & 11 O/S Microsoft 365 Apps Citrix Workspace 2409 VPNs CrowdStrike AV/Datto AV Communication Skills: Able to explain technical issues clearly to users and keep them updated on progress. Professionalism: Friendly, approachable, and aligned More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
Snc-Lavalin
systems. Design and implementation of Autopilot. Entra Conditional Access Configuration. PowerShell Scripting. Strong hybrid client configuration & troubleshooting. Desirable- Design and implementation of Windows 365. Windows Hello/Passwordless deployments. Citrix Virtual Apps and Desktop (VDI). Microsoft certification or equivalent experience. Read more about how you can thrive with us: Equality, diversity & inclusion in the UK & Europe () Meeting your More ❯
will have: At least 4 years' experience** in an IT support role, preferably within local government. Strong technical knowledge of Windows 10/11, M365, Intune, Autopilot, SharePoint, and Citrix/Virtual Desktops. Experience using IT Ticket Systems (ITSM). Excellent customer service skills and the ability to communicate effectively with diverse audiences. Practical troubleshooting, problem analysis, and research More ❯
systems. Design and implementation of Autopilot. Entra Conditional Access Configuration. PowerShell Scripting. Strong hybrid client configuration & troubleshooting. Desirable: Design and implementation of Windows 365. Windows Hello/Passwordless deployments. Citrix Virtual Apps and Desktop (VDI). Microsoft certification or equivalent experience. What you'll get in return 25 days holiday plus bank holidays Benefits portal Buy and sell holidays More ❯
