an extremely dynamic environment comprising of high degree of complexities and priorities. Knowledge and experience of LAN/WAN/Firewall/VPN network technologies. Knowledge and experience of Citrix Virtual Apps and Desktop configuration and support in production environments. Knowledge and experience of Linux Knowledge and experience of Load Balancing technologies including configuration and support of production systems. More ❯
experience, ideally within an MSP environment. Strong technical understanding of: o Microsoft technologies (Windows Server, Active Directory, O365) o Virtualisation platforms (Hyper-V, VMware) o Remote desktop services (RDS, Citrix) o Networking (firewalls, switches, VPNs) o Backup technologies (Veeam, offsite solutions) Exceptional communication and customer service skills. Strong organisation and time management, with keen attention to detail. A curious More ❯
Surrey, England, United Kingdom Hybrid / WFH Options
Salt Search
embedded in a close-knit ICT & Digital Services team supporting more than 450 users across a modernising technology estate. Key Responsibilities: Deliver 3rd-line technical support across Windows Server, Citrix, VMWare, and Microsoft 365 environments Support key infrastructure projects, including: Migration to Azure Cloud (including IaaS and SaaS components) EUC rollout of Windows 11 and Entra ID (Azure AD … Desk and participate in an out-of-hours support rota Essential Skills & Experience: Proven experience in a 3rd-line or senior infrastructure support role Strong knowledge of Windows Server, Citrix, VMWare, and Microsoft 365 Familiarity with cloud infrastructure, particularly Azure, Azure AD/Entra ID, Intune, SharePoint, and Teams Understanding of cybersecurity fundamentals (e.g. firewalls, VPNs, malware protection) Ability More ❯
years of relevant IT experience. Windows 10-11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Think clients , VDI/Virtual client, Citrix client Enterprise anti-virus solutions, Helpdesk ticketing systems. Basic understanding of Network devices like switches, Routers, Firewalls and other managed/un-managed Network devices like wireless APs, Wireless Controller More ❯
. 1 year minimum experience at 2nd line. Possess a good understanding of; Microsoft Windows based technologies (i.e. Active Directory), Servers (I.e. Hyper-V, VMware, Dell), Virtual Desktop (I.e. Citrix, RDS) Networking (i.e. switches, firewalls), Backups (i.e. Veeam, off site). Exceptionally well organised person, with an eagle eye for detail. Superb communication skills, both verbal and written. A More ❯
skills Full UK driving licence and your own vehicle (due to location) Solid knowledge of: Windows Server & Active Directory Virtualisation (Hyper-V, VMware, Dell) Networking (switches, firewalls) VDI platforms (Citrix, RDS) Backup tech (Veeam, off-site solutions) Strong organisation and attention to detail A proactive, problem-solving approach What’s in it for you: Up to £45k DOE + More ❯
supportive environment. 2nd/3rd Line Support: For those with 2 - 4 years' MSP experience, confident in handling escalated issues, onboarding clients and working with Windows Server, AD, firewalls, Citrix, VMware/Hyper-V, and Veeam. What You'll Need: Strong communication and a customer-first mindset A proactive, organised approach to problem-solving Full UK driving licence + More ❯
qualifications (e.g. CCNA, MCSE, MCP) or relevant experience at operating at this level Additional specialist knowledge acquired through post grad diploma or equivalent experience Further Professional management certification (e.g. Citrix Professional, VMWare VCP, Extreme Networks, Checkpoint) ITIL or equivalent Knowledge Experience of working in an environment supporting 2000+ users and 2000+ devices across both wired and wireless networks Supporting More ❯
