Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Thales Group
Client Services Engineer to provide technical support to customers, answering complex questions on function and usage of product via telephone, email, and / or internet. You will serve as a post-sales support liaison between company and customer and if needed, would be required to support pre … customer incident or service request. What can we offer you? Hybrid Working Pension Scheme 28 days annual leave (Plus Bank Holidays) Life Cover 24 / 7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts What will … questions and troubleshoot and resolve customer issues with complex technical products over the telephone or via electronic communications in the areas of system configurations / setup, product functionality and bugs / enhancements / upgrades. You will advise customers, work to diagnose customer issues with Thales IAM products More ❯
Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
WHD
CloudOps, TechOps, UX Design other cross-functional functional groups to evolve our solutions while continuing to improve your teams’ adoption of SDLC processes, CI / CD integration, code quality & automation test coverage. Primary Responsibilities Lead an organization of 4-10 development & test engineers globally to efficiently produce high quality … cadence of operational reviews with your management including quality metrics, coding efficiencies, improvements, challenges, remediation needs Correlate, report, and drive the adoption of Process / Continuous Improvement initiatives Recruit & provide leadership, coaching & career planning for engineering talent Be accountable for design decisions for new and existing application development, proactively … managing the organizational structure of teams as well as headcount & non-headcount budgets 10+ years of combined experience in software engineering, enterprise architecture and / or DevOps Working experience with scaled software architecture & domain: performance, redundancy, failover, clustering, vertical scaling Preferred: experience using AWS cloud solutions, ideally including migration More ❯
CloudOps, TechOps, UX Design other cross-functional functional groups to evolve our solutions while continuing to improve your teams adoption of SDLC processes, CI / CD integration, code quality & automation test coverage. Primary Responsibilities Lead an organization of 4-10 development & test engineers globally to efficiently produce high quality … cadence of operational reviews with your management including quality metrics, coding efficiencies, improvements, challenges, remediation needs Correlate, report, and drive the adoption of Process / Continuous Improvement initiatives Recruit & provide leadership, coaching & career planning for engineering talent Be accountable for design decisions for new and existing application development, proactively … managing the organizational structure of teams as well as headcount & non-headcount budgets 10+ years of combined experience in software engineering, enterprise architecture and / or DevOps Working experience with scaled software architecture & domain: performance, redundancy, failover, clustering, vertical scaling Preferred: experience using AWS cloud solutions, ideally including migration More ❯