GMT (Greenwich Mean Time) during winter. Candidate must be able to work these hours. Key Responsibilities Prioritize and update support tickets based on urgency and gathered information. Follow, Re / Write and share detailed procedure documentation and quick-reference procedures for Tier I,2 3 and peers. (using the company SharePoint and or one drive). Should include staging … virtual servers. Communicate effectively across technical teams when working on, through or escalating issues. Monitor, identify, and correct issues with platforms including HyperV, Application Support, Server, SAN / NAS etc Participate in on-call rotation for urgent after-hours issues. (presently on a 1 in 3 Rota) Manage and execute change requests as part of formal change … control Collaborating with internal teams as necessary to provide smooth deployments. Design and select storage, data centre, network, and client/server environments to design solutions in line with industry best practice. Maintain assigned portals / websites, using content creation and management tools as well as digital media. Perform website / applications software More ❯
quality engineers and partnering with CloudOps, TechOps, UX Design other cross-functional functional groups to evolve our solutions while continuing to improve your teams adoption of SDLC processes, CI / CD integration, code quality & automation test coverage. Primary Responsibilities Lead an organization of 4-10 development & test engineers globally to efficiently produce high quality deliverables Manage team leads, direct … regularly and establish a regular cadence of operational reviews with your management including quality metrics, coding efficiencies, improvements, challenges, remediation needs Correlate, report, and drive the adoption of Process / Continuous Improvement initiatives Recruit & provide leadership, coaching & career planning for engineering talent Be accountable for design decisions for new and existing application development, proactively escalating issues and seeking assistance … Billable and OH Preferred: experience managing the organizational structure of teams as well as headcount & non-headcount budgets 10+ years of combined experience in software engineering, enterprise architecture and / or DevOps Working experience with scaled software architecture & domain: performance, redundancy, failover, clustering, vertical scaling Preferred: experience using AWS cloud solutions, ideally including migration from other hosting services Working More ❯
Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
WHD
quality engineers and partnering with CloudOps, TechOps, UX Design other cross-functional functional groups to evolve our solutions while continuing to improve your teams’ adoption of SDLC processes, CI / CD integration, code quality & automation test coverage. Primary Responsibilities Lead an organization of 4-10 development & test engineers globally to efficiently produce high quality deliverables Manage team leads, direct … regularly and establish a regular cadence of operational reviews with your management including quality metrics, coding efficiencies, improvements, challenges, remediation needs Correlate, report, and drive the adoption of Process / Continuous Improvement initiatives Recruit & provide leadership, coaching & career planning for engineering talent Be accountable for design decisions for new and existing application development, proactively escalating issues and seeking assistance … Billable and OH Preferred: experience managing the organizational structure of teams as well as headcount & non-headcount budgets 10+ years of combined experience in software engineering, enterprise architecture and / or DevOps Working experience with scaled software architecture & domain: performance, redundancy, failover, clustering, vertical scaling Preferred: experience using AWS cloud solutions, ideally including migration from other hosting services Working More ❯