Our client, a rapidly growing managed service provider (MSP) specializing in backup, disaster recovery, and cyber resiliency solutions is looking for a ClientServiceManager (CSM). The CSM will ensure current customers receive exceptional service and will support maintaining customer satisfaction, customer retention, and discover expansion opportunities. The CSM will be the main … needs. Compensation for this role is a combination of a base salary with bonuses based upon successful retention of our existing customer base. Responsibilities for ClientServiceManager: Build and maintain strong relationships with your customers while ensuring their needs are being met in a timely manner. Conduct regular Service Reviews to identify potential issues, understand … professional manner. Support proactive marketing campaigns to keep customers informed about product updates and best practices. Keep records and documentation of customer interactions. Qualifications for ClientServiceManager: 5+ years prior experience in customer facing and/or sales roles. Excellent communication skills and the ability to understand the needs of the customers. Demonstrate analytical and More ❯
Greater Manchester, United Kingdom Hybrid / WFH Options
Prospero Integrated
Senior ClientServicesManager (with fluent Dutch), Greater Manchester. (£30,000 - £36,000 + excellent benefits) Exciting Opportunity for an experienced Senior ClientServicesManager (with fluent Dutch) to join our Client's friendly team in Greater Manchester working on several large-scale accounts with a focus on … digital signage. Responsibilities Client account management, development and growth. Manage several large key accounts and projects, from concept through design, to installation, and post installation Work with various contractors and suppliers to build a working relationship Hit the ground running and develop the role in line with business needs undertaking related duties as required. Qualifications At least … years' digital marketing and 3 years' clientservice/digital project management experience is preferred. Required Skills Excellent written and oral communication with the ability to present to a large audience/brand agency. Enthusiasm for technology and how it can help deliver value into retail organisations. Experience with studio production and digital asset creation. Proficiency with Word More ❯
Greater Manchester, England, United Kingdom Hybrid / WFH Options
Prospero Integrated
Senior ClientServicesManager (with fluent Dutch), Greater Manchester. (£30,000 - £36,000 + excellent benefits) Exciting Opportunity for an experienced Senior ClientServicesManager (with fluent Dutch) to join our Client's friendly team in Greater Manchester working on several large-scale accounts with a focus on … digital signage. Responsibilities Client account management, development and growth. Manage several large key accounts and projects, from concept through design, to installation, and post installation Work with various contractors and suppliers to build a working relationship Hit the ground running and develop the role in line with business needs undertaking related duties as required. Qualifications At least … years’ digital marketing and 3 years’ clientservice/digital project management experience is preferred. Required Skills Excellent written and oral communication with the ability to present to a large audience/brand agency. Enthusiasm for technology and how it can help deliver value into retail organisations. Experience with studio production and digital asset creation. Proficiency with Word More ❯
Harrogate, Yorkshire, United Kingdom Hybrid / WFH Options
Titan Wealth Holdings Limited
About us The Titan Group provides a broad range of services across the whole wealth value chain - from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As … arm, recently rebranded from Cardale, founded in 2003 and based in Harrogate. The role As the Team Manager, you will report into the ClientServiceManager and be leading a team of committed and professional ClientService Administrators. This leadership role requires an experienced people leader and expertise in how a Wealth … to ensure the team are adhering to the regulatory requirements including our CASS obligations. Be responsible for process change and process improvement, working with the ClientServiceManager to review processes between the teams so that they are fit for purpose and deliver the most efficient service for the Client. Ensure compliance with the appropriate regulation More ❯
Job Description - Senior ClientServicesManager (25393) Job Title: Senior ClientServicesManager Type: Permanent, Full Time (37.5 hpw) Salary: £28,174 to £30,804 per annum Benefits: Plus, great benefits including Health Cash Plan! About the Role Lead a team that cares and empowers individuals to live their best … at Queen Street (7 beds) and Calder House (6 beds) to deliver high-impact, person-centred housing support and foster a positive workplace environment. You will manage supported living services for individuals with mental health needs, acquired brain injuries, autism, and learning disabilities, and oversee housing management at our Batley service (8 beds). Key Responsibilities Lead, coach, and … challenge misaligned behaviours. Understanding of customer needs and a passion to advocate for them. Experience in support delivery within housing or care settings. People management experience, including managing multiple services or managers. A vehicle insured for business purposes (mileage paid). Note: Due to current sponsorship limitations, we cannot offer sponsorship to external candidates for this role. This is More ❯