Infrastructure Engineer
Dartford, Kent, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
ECS
and recommend solutions. Help develop and refine company MSP service catalogue. Provide technical input for proposals and RFPs. Technical Support & MSP Operations Deliver 2nd and 3rd line support for cloud, security, networking, data protection, and IT infrastructure. Escalate and resolve complex technical issues and critical incidents. Improve MSP operations through workflow and automation enhancements. Manage Patch, Vulnerability, Disaster … Recovery, Identity, and Compliance processes. Project Implementation & Delivery Lead deployment and migration projects across Azure, Nutanix, OVHCloud, and security platforms. Ensure timely, quality project execution independently and collaboratively. Maintain detailed project documentation. Process Optimization & Documentation Identify and implement process improvements to boost efficiency and service quality. Optimize PSA tools like HaloPSA for automation and reporting. Keep documentation accurate and … and support Technical Engineer I team members. Lead technical workshops and training to build team skills. Skills and Experience 3+ years in IT support or MSP roles Strong in cloud (Azure, AWS), networking, security, and virtualization Skilled in Windows/Linux, PSA tools, and scripting (PowerShell, Terraform) Experienced with patching, backups, compliance, and automation Clear communicator and independent More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted: