In-Life Commercial Manager
Birmingham, West Midlands, United Kingdom
Intercity Technology Limited
Join Our Team as an In-Life Commercial Manager! We are seeking a highly experienced and commercially savvy In-Life Commercial Manager to oversee the management of our customers. This role is critical to ensuring that our customer relationships are profitable. Key Responsibilities: Enhance retention across … all services and products. Review the profitability of the customer base through close commercial management of large, complex accounts. Match costs incurred with suppliers to billing sent to customers, in collaboration with finance. Use data and systems to track contract end dates, renewal dates, and end of life. Work … colleagues to deliver automated and semi-automated resign quotes and packaging offers. Review top managed IT and larger accounts quarterly to ensure billing matches commercial agreements. Collaborate with finance to ensure billing for new services and visibility of costs taken. Additional Responsibilities: Reduce churn by understanding the reasons for More ❯
Employment Type: Permanent
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