2 of 2 Community of Practice Jobs in South Yorkshire

Manager to join Digital Channels for the Next Generation Contact Centre (NGCC) & Contact Centre Modernisation Programme (CCMP). As our Lead Product Manager, you'll shape the future of contact centre services, evolving a suite of products, aligning them with strategic goals and delivering real impact. We're driving a once-in-a-generation transformation of government services, using fresh ideas and leading-edge technologies to create innovative, scalable, and user-centric contact centre solutions. We're part of the UK's biggest government department, administering the state pension and a range of working age, disability, and ill health benefits to around 22 million claimants and customers. People who use … external stakeholders. Empower and lead a team of Product Managers and Analysts. Share expertise and mentor others in product management best practices. Engage with our vibrant Product Community of Practice to innovate and grow. What skills, knowledge and experience will you need? How will this be assessed? Our application process includes both a More ❯

UX Designer £42,000pa - £52,000pa Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and … making mistakes; we aim to learn from them. We strive to create a supportive environment for colleagues, and we also aim to have fun. We have established communities of practice that you will be able to join that create a supportive internal environment alongside your client work. We are growing our teams across the company … Create wireframes and prototypes to test and refi ne ideas based on user feedback. Map user journeys and visualise design challenges collaboratively. Engage in and contribute to the design community within Methods and across government and client entities. Pursue continuous learning to enhance skills and knowledge in digital design. Essential skills and experience: Strong communication skills, capable of More ❯