Level 2 Helpdesk Support Technician
Runcorn, England, United Kingdom
Energize Group
as customers, on solving critical technical issues. Candidates must have the ability to quickly assess and resolve complex problems across a broad range of computer systems that make up an automation production line. Occasional planned travel in support of on-site diagnosis, testing/verification activities and training. What … a plus Server hardware knowledge around different levels of RAID, NAS, Processor, and working knowledge of VMware/ESXi server management Knowledgeable about general computer networking diagnosis and configurations (Firewalls, Routers, and Layer-2 switches) Passion for solving customer issues and advocating for their success Ability to learn new … wide variety of duties and responsibilities with accuracy and speed under pressure of time sensitive deadlines Creative thinker, resourceful, and independent Desired Qualifications: Associate Degree in computer science field, Bachelor’s Degree preferred 3 years of experience in education related field Demonstrated successful project management skills More ❯
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