HomeServe are currently recruiting for a Systems ConfigurationAnalyst to join the Operations Team in Nottingham. The ideal candidate will be a data driven, highly numerate self starter who is not afraid to challenge the status quo. We work in a hybrid way with a requirement to travel into the Nottingham office 2 times per week to work … Contact Centre departments, the department works to ensure smooth short term and long-term operational performance, clear and accurate information and guidance to decision making PRINCIPAL ACCOUNTABILITIES: The Systems ConfigurationAnalyst is responsible for the system configuration of the HomeServe field deployment system and associated programmes. Reporting to the Systems Configuration Manager the analyst will … ensure the configuration settings are aligned to the Field/Central Operations planning and deployment strategy, paying particular attention to Customer Experience and Engineer Optimisation. Working closely with the Field/Central Operations Leadership team the Systems ConfigurationAnalyst is responsible for all aspects linked to the output of Service Bench/Click performance providing insight and More ❯
IT ConfigurationAnalyst – London (Office-Based) 12 month FTC – Perm £40,000 + excellent benefits package Are you detail-driven with a passion for asset and configuration management? A well-established organisation is looking for an IT ConfigurationAnalyst to join its Technology Services team in London.In this hands-on role, you'll oversee the … full lifecycle of IT assets, maintain accurate configuration data, and support hardware builds and deployments.You’ll work closely with teams in both London and Liverpool, ensuring configuration practices align with ITIL standards. Key responsibilities include : Managing hardware/software asset lifecycle - commission laptops, building laptops, decommissioning Maintaining the CMDB and ITSM tools Building and deploying end-user computing More ❯
IT ConfigurationAnalyst – London (Office-Based) 12 month FTC – Perm £40,000 + excellent benefits package Are you detail-driven with a passion for asset and configuration management? A well-established organisation is looking for an IT ConfigurationAnalyst to join its Technology Services team in London. In this hands-on role, you'll oversee … the full lifecycle of IT assets, maintain accurate configuration data, and support hardware builds and deployments. You'll work closely with teams in both London and Liverpool, ensuring configuration practices align with ITIL standards. Key responsibilities include : Managing hardware/software asset lifecycle - commission laptops, building laptops, decommissioning Maintaining the CMDB and ITSM tools Building and deploying end More ❯
Given our size, you'll have real autonomy and influence as you collaborate closely with a wide-ranging team of experts. About the role In your role as IT ConfigurationAnalyst you will make a meaningful and valued contribution from the outset. This role will provide a great opportunity toreport to our IT Service Desk & Support Manager as … a fundamental part of the USS Technology Services group function. As an IT ConfigurationAnalyst, you will be managing all configuration-related day-to-day activities such as asset, configuration, and lifecycle management. The role will also be responsible for building and configuring end-user compute hardware and ensuring the IT build areas are to standard. … data within ITSM & CMDB tools, ensuring that they are aligned with ITILv4 & USS policies and practices. You will act as a central point of contact for managing the supporting configuration-related queries and contribute to the effective resolution of incidents and the delivery of high-quality IT services. This role is based in London but will require occasional travel More ❯
The IT Change and ConfigurationAnalyst will be responsible for at least two of the four key accountabilities that enable IT to meet these aims, and they are described below. Change Enablement: Ensure Requests for Change (RFCs) are recorded, assessed, and approved by the IT Change Advisory Board (CAB). The Service Transition Analyst chairs CAB and … Demand Management process for IT services, guiding people from initial request, through to implementation of the requirement, acting as a liaison point between the requestor and the IT teams Configuration Management: Ensure that all IT assets and services are accurately recorded, all inter-dependencies are mapped, and all records are kept up to date. Configuration Management controls the More ❯