2 of 2 Configuration Management Jobs in Salford

Team Leader . In this role, you will lead an efficient, responsive, and customer-focused IT Service Desk. Main duties of the job Team Management : Lead a Service Desk team, including recruitment, training, scheduling, one to ones and performance management. Service Operations : Oversee incident management, request fulfilment … configuration management processes, ensuring efficient and effective service delivery. Technical Support : Provide high-quality first-line technical support, troubleshooting IT incidents, and escalating to higher levels when necessary. Service Quality and Improvement : Monitor service quality, implement process improvements, and maintain system standards. Customer Engagement : Gather user information, assess ...

level designs across identity and on‐premise infrastructure domains. Design secure architectures and target‐state solutions for private cloud infrastructure, Identity & Access Management (IAM), Email services, and End User Compute (EUC) including MDM and VDI. Develop and promote repeatable design patterns to improve application security, resiliency, development velocity … PaaS and SaaS experience related to identity and cloud infrastructure. Hands‐on experience in automation, orchestration, and CI/CD, including source control and configuration management best practices. Experience performing discovery and assessment of infrastructure and identity portfolios to create modernisation roadmaps aligned to business and IT priorities. ...