2 of 2 Configuration Management Jobs in Salford

Service Delivery Analyst

Hiring Organisation
Gerrard White
Location
Salford, Greater Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
largely remote working with the occasional travel to an office. Role Purpose: The Service Delivery Analyst ensures robust governance and control across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical … skills, and the ability to minimize service impact through effective management of Major Incidents, Change, IT Service Continuity, Disaster Recovery, Problem, Configuration, and Risk Management. This role includes collaboration with technical and business teams to resolve root causes of service issues, drive continuous improvement, and ensure smooth transition ...

IT Problem Management Lead

Hiring Organisation
Blackwater Recruitment Ltd
Location
Salford, Greater Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
Problem Management Lead Manchester (Office-based, up to 2 days WFH) 35 hours per week + paid overtime Salary £40,000 to £47,000 + Benefits We are proud to be partnering with a well-established Regional Law Firm in Manchester to recruit an experienced Problem Management Lead. … This is a key hire within their IT function, offering the opportunity to shape and drive a proactive Problem Management capability in a professional services environment where stability, performance and client service are critical. Reporting to the Technical Services Head, you will operate as a specialist 2nd/ ...