Leeds, England, United Kingdom Hybrid/Remote Options
Fruition Group
IT Configuration Manager Leeds, West Yorkshire (Hybrid Working – 3 days per week on-site) Excellent Benefits Package An excellent opportunity for an experienced IT Configuration Manager to join a large-scale technology organisation and take ownership of the Service ConfigurationManagement practice. This is a strategic and hands-on role, responsible for shaping how configuration data is managed, governed, and maintained across a complex enterprise environment. As an IT Configuration Manager, you’ll lead the development and continuous improvement of ConfigurationManagement processes, ensuring data quality, operational efficiency, and alignment with organisational goals. You’ll work closely with cross-functional teams - including IT operations, ServiceNow specialists, and service delivery leads - to … ensure the ConfigurationManagement Database (CMDB) is accurate, high-performing, and supports broader transformation initiatives. This IT Configuration Manager offers the chance to set direction, lead a small team, and influence best practice across the wider ITSM landscape while working in a collaborative, forward-thinking environment. IT Configuration Manager – Key Requirements: Strong background in IT Service More ❯
Head of Process Management/ITIL Process Manager Leeds area, Hybrid role As Head of Process Management/ITIL Process Manager you will be responsible for leading Knowledge Management, Problem Management, Change Management, Release Management & Service Asset and Configuration Management. Successful Head of Process Management/ITIL Process Manager will be responsible … for collaborating with Service Desk Managers to deliver and manage a fully integrated ITIL best practice Framework. As Head of Process Management/ITIL Process Manager you should act as lead for Service Integration in a multi tower environment to define, develop, implement, adopt, and optimise process across all Service Towers within the SIAM model. Ideally as Head of … Process Management/ITIL Process Manager would have ITIL Managing Professional (MP) or ITIL Strategic Leader (SP) certification and previous experience within the same sort of role with strong line management. As you ll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational skills and have the ability clearly explain technical concepts clearly More ❯
ITIL Process Manager/Head of Process Management Leeds area, Hybrid role As ITIL Process Manager/Head of Process Management you will be responsible for leading Knowledge Management, Problem Management, Change Management, Release Management & Service Asset and Configuration Management. Successful ITIL Process Manager/Head of Process Management will be responsible … for collaborating with Service Desk Managers to deliver and manage a fully integrated ITIL best practice Framework. As ITIL Process Manager/Head of Process Management you should act as lead for Service Integration in a multi tower environment to define, develop, implement, adopt, and optimise process across all Service Towers within the SIAM model. Ideally as ITIL Process … Manager/Head of Process Management would have ITIL Managing Professional (MP) or ITIL Strategic Leader (SP) certification and previous experience within the same sort of role with strong line management. As you ll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational skills and have the ability clearly explain technical concepts clearly More ❯
Leeds, West Yorkshire, United Kingdom Hybrid/Remote Options
Infused Solutions Ltd
Job Title: Solutions Architect - Service Management Location: Leeds (Hybrid) Type: Permanent, Full-Time Salary :£75,000-£85,000 + Benefits A market leading client is looking for a Solutions Architect who has excellent service integration and management experience. We are seeking a strategic and technically adept Solutions Architect to lead the design and evolution of our service management … and enterprise architecture standards. This role is pivotal in aligning business goals with technology strategy, ensuring scalable, secure and and future-ready architecture As the Solution Architect for Service Management, you'll be responsible for architecting scalable, integrated, and ITIL-aligned service solutions across our technology landscape. You'll work closely with service owners, process leads, and technical teams … to ensure that service management processes, tools, and data models support business objectives and operational efficiency. Responsibilities Key Responsibilities: Lead the design of service integration and management processes and workflows aligned with ITIL principles. Collaborate with enterprise architects to ensure architectural consistency and strategic alignment. Develop integration strategies for service management tools, ensuring interoperability and automation. Provide More ❯